COURSE DESCRIPTION

Free mini-course: 

Major Tom to Ground Control: Cognitive Biases in Service Design Projects

SDN Academy Online (8 April 2020)

DATE(S) AND TIMES

8 April 2020

11:00 - 12:00 CET

(Berlin, Paris, Madrid)

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LOCATION

SDN Academy Online

Platform details will be shared with course registrants prior to course

TRAINER(S)

PRICING

In response to the coronavirus crisis and as a service to our community, the SDN Academy and this trainer are offering this event for free

Course language:

English

Learn about cognitive biases and its relevance in Service Design projects in this SDN Academy online Masterclass.

What to expect?

Intro to the topic of cognitive biases and its relevance in Service Design projects. Cognitive biases are unconscious and systematic errors and deviations from rationality in perception, thought, memory and judgment. Over 150 biases unconsciously influence us in everyday life and at work.  

We will introduce 6 biases we experience in our work in the field of innovation and change on a regular basis.

Registration deadline: 6 April 2020

What are the takeaways from this training?

  • How to detect and to deal with cognitive biases

Who is this course for?

  • Service Designer, UX Designer, Innovation Manager

MEET YOUR TRAINER(S)

 

Dr. Tina Weisser

SDN-accredited Master Trainer

FeedYourMind

Prof. Dr. Eike Wagner

Invited Trainer 

emergize

This is just one of a range of courses offered by the SDN Academy

Interested in what else we offer?