Free lecture: The Strategic Role of Service Design in Organizations
SDN Academy Online (15 April 2020)
In response to the coronavirus crisis and as a service to our community, the SDN Academy and this trainer are offering this event for free
Course is fully booked
Other courses may be found on the Courses page
Learn how the role of a service designer fuels new ways of working inside and outside organizations in this SDN Academy Online event.
What to expect?
Today, more than ever, the role of design is shaping human needs as we deliver new service models to improve human lives. As design professionals we continue to experiment with new ways to provide solutions for complex problems. During this session, we will share insights on how to identify these challenges inside and outside an organizational setting and, how to close gaps between people, process, policies, platforms. You will be able to understand how service design delivers strategic value to organizations and start to think about how you can empower your organization to be more human-centric.
Who is this course for?
Service Designers (entry to mid level), Facilitators (entry to mid level), UX Designers (entry to mid level)