COURSE DESCRIPTION

Free lecture: The Future of Service Design

SDN Academy Online (22 April 2020)

DATE(S) AND TIMES

22 April 2020

17:30 - 18:15 CEST

(Amsterdam, Paris, Madrid)

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LOCATION

SDN Academy Online

Platform details will be shared with course registrants prior to course

TRAINER

PRICING

In response to the coronavirus crisis and as a service to our community, the SDN Academy and this trainer are offering this event for free

Course is fully booked​

Other courses may be found on the Courses page

Course language:

English

Learn more about the history of service design and the challenges and opportunities this emerging discipline is facing in this SDN Academy lecture. 

What to expect?

We will dive into the key phases of the history of service design. We will then explore 8 topics which had been identified by two rounds of Tricider survey. Based on these outcomes we had 8 workshops ona 1 day Summit we had on March 5th 2020 in Cologen. Each workshop team produced an "artifact of the future" and calls for action - some examples of these will be shared in this 60 min lecture!

Registration deadline:  21 April 2020

 

MEET YOUR TRAINER(S)

Birgit Mager

SDN Acc. Master Trainer
President of the Service Design Network

Co-founder, SDN Academy
Professor for Service Design at KISD, the Köln International School of Design

This is just one of a range of courses offered by the SDN Academy

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