Free lecture: The Future of Service Design
SDN Academy Online (22 April 2020)
In response to the coronavirus crisis and as a service to our community, the SDN Academy and this trainer are offering this event for free
Course is fully booked
Other courses may be found on the Courses page
Learn more about the history of service design and the challenges and opportunities this emerging discipline is facing in this SDN Academy lecture.
What to expect?
We will dive into the key phases of the history of service design. We will then explore 8 topics which had been identified by two rounds of Tricider survey. Based on these outcomes we had 8 workshops ona 1 day Summit we had on March 5th 2020 in Cologen. Each workshop team produced an "artifact of the future" and calls for action - some examples of these will be shared in this 60 min lecture!
MEET YOUR TRAINER(S)
SDN Acc. Master Trainer
President of the Service Design Network
Co-founder, SDN Academy
Professor for Service Design at KISD, the Köln International School of Design