COURSE DESCRIPTION

Online live course:

Asking the right question - Virtual Class on Problem Framing

SDN Academy Online (15 July 2020)

DATE(S) AND TIMES

15 July 2020
10:00 - 13:00 

(Munich, Germany)

Convert this to your local timezone

LOCATION

SDN Academy Online

Platform details will be shared with course registrants prior to course

TRAINER(S)

PRICING

SDN Member:

€ xx

incl. 7% VAT

Public price:

€ xx

incl. 7% VAT

Course language:

English

Learn more about Virtual Class on problem framing in 5 steps in this SDN Academy Masterclass.

What to expect?

 

Be aware, simple is not always good. Complexity requires complexity. A business strategy has to meet the requirements of its complex environment.

 

What to do with complexity? Problem framing or refraining! Complex or complicated content that is not being simplified, but thoroughly designed and newly ‘framed’. In this way we better understand, better absorb, better digest and internalise.

 

Participant will learn about the importance of problem framing, later using a template to create their own statement in 5 steps.

Registration deadline: xxx

What are the takeaways from this training?

  • Context setting: Living in the age of the customer, complex world where old management mindsets no longer work, Facing new type of problems

  • Focusing on people, props, and processes

  • Understanding the context

  • Ideal vs realistic problem framing process

  • Shifting the perspective

  •  

  • Problem framing in 5 steps with template (Template and additional resources have been release under CC4.0):

  • Finding a problem area/ focus area

  • Doing some desk research

  • Creating a problem statement

  • Testing problem statement against checklist

Who is this course for?

All levels

Agenda
  • Welcome and session guidelines

  • Context setting: Living in the age of the customer, complex world where old management mindsets no longer work, Facing new type of problems 

  • Focusing on people, props, and processes

  • Understanding the context

  • Ideal vs realistic problem framing process

  • Shifting the perspective

  • Problem Framing in 5 steps

  • Q&A

MEET YOUR TRAINER(S)

 

Roman Schoeneboom

SDN accredited Trainer

UX Design Systems Lead, Credit Suisse

This is just one of a range of courses offered by the SDN Academy

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