COURSE DESCRIPTION
Online Course:
Ten basic principles of service design
SDN Academy Online
DATE(S) AND TIMES
LOCATION
SDN Academy Online
Platform details will be shared with course registrants prior to course
PRICING
SDN Member:
€24
Public price:
€ 30
Course language:
English
Learn more about ten key principles of service design in this SDN Academy lecture.
What to expect?
This session will give an overview on ten key principles of service design – which also serve as a self-assessment for organisations, helping them to define specific focus areas in their approach to a user-focused approach to service innovation!
If you are curious about service design you should join!
If you are already into service design – and curious on how to help organisations to focus their approach – you should join!
Registration deadline: 31 Aug 2020
MEET YOUR TRAINER(S)
Birgit Mager
SDN Acc. Master Trainer
President of the Service Design Network
Co-founder, SDN Academy
Professor for Service Design at KISD, the Köln International School of Design