Learn more about ten key principles of service design in this SDN Academy lecture. 

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What to expect?

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This session will give an overview on ten key principles of service design – which also serve as a self-assessment for organisations, helping them to define specific focus areas in their approach to a user-focused approach to service innovation!

 

If you are curious about service design you should join!

If you are already into service design – and curious on how to help organisations to focus their approach – you should join!