COURSE DESCRIPTION

Online Course:
Ten basic principles of service design

SDN Academy Online

DATE(S) AND TIMES

7 Dec 2020

14:00 - 15:30 CET

Convert this to your local timezone

LOCATION

SDN Academy Online

Platform details will be shared with course registrants prior to course

TRAINER

PRICING

SDN Member:

€24

Public price:

€ 30

Course language:

English

Due to unforeseen circumstances we have to postpone this event to Dec 7, 2020. 

Learn more about ten key principles of service design in this SDN Academy lecture. 

What to expect?

This session will give an overview on ten key principles of service design – which also serve as a self-assessment for organisations, helping them to define specific focus areas in their approach to a user-focused approach to service innovation!

 

If you are curious about service design you should join!

If you are already into service design – and curious on how to help organisations to focus their approach – you should join!

Registration deadline: 7 Dec 2020

 

MEET YOUR TRAINER(S)

Birgit Mager

SDN Acc. Master Trainer
President of the Service Design Network

Co-founder, SDN Academy
Professor for Service Design at KISD, the Köln International School of Design

This is just one of a range of courses offered by the SDN Academy

Interested in what else we offer?