Online live course:
Ask the right questions
- Problem Framing 2.0
SDN Academy Online
To get the right answer - ask the right question! In this course you will learn how to deal with complexity and get to know the ideal problem framing process.
What to expect?
Be aware, simple is not always good. Complexity requires complexity. A business strategy has to meet the requirements of its complex environment.
But how do we deal with complexity? Problem framing or refraining! That is, complex or complicated content that is not being simplified, but thoroughly designed and newly ‘framed’. In this way, we better understand, better absorb, better digest and internalise the content.
Participants will learn about the importance of problem framing, later using a template to create their own statement in 5 steps.
What are the takeaways from this training?
Context setting: Living in the age of the customer, a complex world where old management mindsets no longer work, facing new types of problems
Focusing on people, props, and processes
Understanding the context
Idealistic vs realistic problem framing process
Shifting the perspective
Problem framing in 5 steps with template (Template and additional resources have been released under CC4.0):
Finding a problem area/ focus area
Doing some desk research
Creating a problem statement
Testing problem statement against checklist
Who is this course for?