Online live course:
Strategic Design in Organisations
SDN Academy Online
Early Bird until 10 July '21
SDN Member: €162,-
Non-Member: € 192,-
After 10 Juli '21
SDN Member: € 200,-
Non-Member: € 220,-
Learn how service design empower organisations to deliver meaningful strategic value in this SDN Academy Masterclass.
What to expect?
Today, more than ever, the role of design is shaping human needs as we deliver new service models to improve human lives. As design professionals we continue to experiment with new ways to provide solutions for complex problems. During this two-part course, you will learn about the role of service design in organisations today, identify design challenges from an inside and outside-in perspective and, ultimately start to take actions to close gaps between people, process, policies, platforms in your organisation.
What are the takeaways from this training?
Introduce key service design concepts that help convey the value of the practice and how to get buy-in to do this work.
Share insights on main challenges when doing this work in mid to large size organisations
Illustrate how service design acts as an strategic connector between departments in corporate and consultancy settings
Empower participants to become cultural change agents in their organisations
Who is this course for?
Service Designers; UX Designers; Design Researchers; Experience Designers; Experience Strategists
* Music: Modern Corporate by AUDIOKRAKEN
Music Video Link: