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"Yes, and" - Your Way to Better Service Design with Improv

A course with SDN Acc. Master Thomas Brandenburg & Ana Osredkar

Registration deadline: Oct 4, 2023

GENERAL INFO

Dates: October 4, 2023

Hours:  12:00 PM -  2:30 PM CEST

Language:

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English

Course level:

Basic

Location: Berlin, Germany 
TBC

MEET THE TRAINER

Thomas Brandenburg (he/him)
SDN Acc. Master

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Ana Osredkar (she/her)
SDN Academy Advisory Board

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Course Description

Join us for a highly interactive workshop, where we'll explore how improv can enhance the service design process. Participants will gain fresh perspectives on storytelling, collaboration, ideation, and prototyping through engaging exercises and games. This inclusive workshop requires no prior experience. Seriously, we mean it. Don't miss this amazing opportunity to learn how to embrace the playful spirit of Improv.

Course Learning Objectives: 

What you will learn:

  • Through exercises discovery how to be a dynamic active listener 

  • Learn the improv mindset to overcoming the fear of making mistakes—and override your critical inner-voice

  • Discover how to rapidly explore and prototyping ideas

  • Through exercises practice better communication and storytelling 

Who is this course for?

Design novices and seasoned designers

Course prerequisites

This inclusive workshop requires no prior experience

Financial Inclusion

We as the SDN support financial inclusion as part of our DEI mission (Diversity, Equity and Inclusion), based on the world bank clusters. So, if you think you are eligible – please contact us at info@sdn-academy.org!

High income

Full training fee

Upper middle

income

Receive 25% discount

on the training fee

Lower middle

income

Receive 50% discount

on the training fee

Low income

Receive 75% discount

on the training fee

COURSE OUTLINE

High-level Agenda
  • Overview of values and benefits of improv for designer

  • Team building exercises

  • Role playing and prototyping exercises 

  • Critique 

  • Overview of other methods and exercises 

  • Recap and reflections 

ENROLL NOW!

*Registration deadline: October 4, 2023

Prices
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