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Service Design for Food 
and Gastronomy Industry

A course by Katarzyna Młynarczyk


SDN Academy Lecture

Dates:   July 7, 2022

Hours:  19:00 - 20:30 CEST (GMT+2)

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Course level:


Katarzyna Młynarczyk (she/her)
SDN Acc. Master, Socjomania

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What to expect?


„Learn how to implement service design tools and methods in your food & gastronomy business.“ 


Do you know how to launch or develop a business in the food and gastronomy industry using service design tools? This extended lecture will give you a good balance between theoretical and practical knowledge, supported by the trainer’s several years of experience in employing service design processes in the development of her own four restaurants, artisan bakery, and a zero-waste business around reusing the unsold bread.

What are the takeaways from this training?

  • Real-life examples of implementing service design tools in the food and gastronomy industry

  • Understanding of the value that service design methods bring to your gastronomy business

  • Selection of most effective tools to implement

  • Tips on how to work with the team and the customer (how to introduce co-creation)

Who is this course for?

Managers, Business Owners, Product Owners, CX & Innovation Managers associated with the food and gastronomy industry.

Financial Inclusion

We as the SDN support financial inclusion as part of our DEI mission (Diversity, Equity and Inclusion), based on the world bank clusters. So, if you think you are eligible – please contact us at!

High income

Full training fee

Upper middle


Receive 25% discount

on the training fee

Lower middle


Receive 50% discount

on the training fee

Low income

Receive 75% discount

on the training fee




*Registration deadline: until July 7th

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