COURSE DESCRIPTION

Advanced Service Design: Implementation

Cologne (4 March 2020)

DATE(S) AND TIMES

4 March 2020

9:00 - 17:00

Other editions of this course:

not yet announced

TRAINER(S)

PRICING

SDN Member:

€ 440

incl. 7% VAT

Public price:

€ 480

incl. 7% VAT

Course language:

English

Objectives

Successfully implementing service design projects is crucial to creating an impact for companies and service designers. This one-day workshop will introduce you to the fundamentals of service design implementation. We will discuss strategies to ensure that user experience concepts are not getting blocked internally and ultimately removed from the priority list. You will also start to think about implementation at the right time and have in place everything that you will need along the way. We will also reflect on the relationship between service design implementation and change management. 

Registration deadline: 01 Feb 2020

What to expect

In this workshop, we will approach the topic of implementation from different directions. You will learn how to set-up an implementation process, as well as learn about the underlying principles of service design transformation. Introduction to the most relevant success factors to create an impact will also be discussed. Lastly, we will reflect on the questions you have regarding your projects.

Who the workshop is for

Senior Service designer or experienced Service Designer, Innovation or UX managers, Agile coaches, Product Owner

 

LOCATION

Cologne, Germany

Loft33

SDN Headquarters

Josephstraße 31-33

50678 Cologne, Germany

www.loft33cologne.de

 

MEET YOUR TRAINER(S)

Dr. Tina Weisser

SDN-accredited Master Trainer

FreeYourMind

This is just one of a range of courses offered by the SDN Academy

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