Service Design Implementation
Cologne (24 Oct 2019)
Successfully implementing service design projects is crucial to create an impact for companies and service designers. This one-day workshop will reflect on strategies to ensure that user experience concepts aren‘t blocked internally and get removed from the priority list or fail on the market. The workshop will help you to start thinking about implementation at the right time and have everything in place that you‘ll need on the way. It will reflect with you on the relationship of service design implementation and organisational design and agile ways of working? And it will provide methods that support you and your team working on complex user-centric initiatives.
What to expect
In this workshop we will approach the topic of implementation from different directions. You will learn how to set up an implementation process and learn about the underlying principles of service design transformation. We will introduce you to the most relevant success factors to create an impact. We will analyse and reflect transformation case studies and also your own projects.
Who the workshop is for
Service designers, innovation managers, UX managers, Agile coaches