COURSE DESCRIPTION

Service Design Implementation

Cologne (24 Oct 2019)

DATE(S) AND TIMES

24 Oct 2019

9:00 - 17:00

Other editions of this course:

22 Nov 2019 (Munich)

TRAINER(S)

PRICING

SDN Member:

€ 440

incl. 7% VAT

Public price:

€ 480

incl. 7% VAT

Course language:

English

Objectives

Successfully implementing service design projects is crucial to create an impact for companies and service designers. This one-day workshop will reflect on strategies to ensure that user experience concepts aren‘t blocked internally and get removed from the priority list or fail on the market. The workshop will help you to start thinking about implementation at the right time and have everything in place that you‘ll need on the way. It will reflect with you on the relationship of service design implementation and organisational design and agile ways of working? And it will provide methods that support you and your team working on complex user-centric initiatives.

Registration deadline: 17 Sep 2019

What to expect

In this workshop we will approach the topic of implementation from different directions. You will learn how to set up an implementation process and learn about the underlying principles of service design transformation. We will introduce you to the most relevant success factors to create an impact. We will analyse and reflect transformation case studies and also your own projects.

Who the workshop is for

Service designers, innovation managers, UX managers, Agile coaches

 

LOCATION

Cologne, Germany

Loft33

SDN Headquarters

Josephstraße 31-33

50678 Cologne, Germany

www.loft33cologne.de

 

MEET YOUR TRAINER(S)

Dr. Tina Weisser

SDN-accredited Master Trainer

FreeYourMind

This is just one of a range of courses offered by the SDN Academy

Interested in what else we offer?