

INFO
Carol Massá
Service Design Professional
LANGUAGES SPOKEN
English, Portuguese
Accreditation type:
Service Design Professional
Design Manager at AdventHealth Central Florida Division
Orlando, United States
Accreditation expiry:
REGION OF WORK
United States
BIO
Carol is a multi-disciplinary designer that has worked in different fields of design. For the past ten years, she has worked with graphic design, branding, advertising and most recently consulting and mentoring Fortune 500 companies through a service-design approach. Today, she is a Design Manager at AdventHealth Central Florida Division, helping the organization deliver meaningful healthcare service experiences. Her mantra is to empower people and organizations for change and foster innovation.