TRAINER PROFILE

Carol Massa

Invited Trainer

Harmonic Design

Atlanta, GA

Carol started her design career as a visual designer and has worked in advertising, branding, web design and in recent years has shifted her professional path towards strategic design. Today she works as a service designer at Harmonic Design, an Atlanta-based service design consulting firm in the US. Before Harmonic, Carol has provided design consultancy work across industries such as telecommunications, finance, insurance and retail. Her mantra is to help organizations shape their business strategy by designing and delivering meaningful future service experiences.

REGION OF WORK

United States

LANGUAGES SPOKEN

English

ACCREDITATION

Accreditation type:

Invited Trainer

Accreditation expiry: