Service Design Leadership Lab
A course by Dr Tina Weisser
Early-bird Tickets end: Apr 17, 2024
Registration deadline: May 17, 2024
GENERAL INFO
SDN Academy course
Dates: May 17 - September 26, 2024
Find further information below
Hours:
08:00 am to 11:00 am CEST (Modules 1–3)
08:00 am to 10:30 am CEST (Case Clinic)
08:00 am to 10:00 am CEST (Modules 4)
Language:
English
Course level:
Advanced
Location: Zoom
Platform details will be shared with course registrants prior to course
Tina Weisser (she/her)
Feed Your Mind, SDN-accredited Master
What to expect?
Nowadays, leading (service design) teams is a very responsible and demanding task in both traditional and agile organisations. This four-module learning journey is designed to support current or prospective leaders in managing their broad range of daily tasks.
The course aims to enhance your leadership skills holistically, addressing these three dimensions: leading yourself, leading your team, and leading the organisation. There will be a rich blend of different formats (inspiring theory and lectures, interactive sessions, peer-to-peer reflection, self-assessments, and case clinics) to support you in working on your real-work situations. You will also be able to connect with like-minded people in a safe space and learn from the experiences of others. Every participant will be matched to another participant, his, or her "Buddy." The theoretical impulses will encourage you to rethink or develop your own leadership attitude.
What are the takeaways from this training?
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Develop your own leadership role and attitude by applying a set of methods, tools, and mental maps.
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Use a „Transformation Architect Tool Box and Playbook“ for leaders and know about their impact.
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Reflect on your own behaviour through self-assessments and reflecting on real situations.
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Learn about different theories on how to empower and motivate your team.
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Be a catalyst for empowering your organisation to embed service design.
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Foster an innovative and creative mindset.
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Transfer learned models and theories to your real-work situations through hands-on activities.
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Connect with other leaders, sharing insights and learnings in a „safe space.“
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Become the leader that people would love to follow.
Who is this course for?
Service designer with a current or new leadership role. Senior service designers or experienced service designers, innovation or UX managers, and product owners. Anyone interested in leading service, UX design, or creativity within organisations.
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No prerequisite is required.
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Maximum of 16 participants for the duration of 3 months. There will be an additional follow-up after the course.
Financial Inclusion
We, as the Service Design Network, support financial inclusion as part of our DEI mission (Diversity, Equity, and Inclusion), based on the world bank clusters. So, if you think you are eligible – please contact us at academy@service-design-network.org!
High income
Full training fee
Upper middle
income
Receive 25% discount
on the training fee
Lower middle
income
Receive 50% discount
on the training fee
Low income
Receive 75% discount
on the training fee
COURSE OUTLINE
MODULE 1
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Workshop Module 1 and kick-off (3 h)
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On-demand Self assessment, articles, lectures or talks (2 h)
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Exchange and reflection with Buddy (1h)
MODULE 2
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Workshop Module 2 (3 h)
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On-demand Self assessment, articles, lectures or talks (2 h)
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Exchange and reflection with Buddy (1h)
MODULE 3
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Workshop Module 3 (3 h)
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On-demand Self assessment, articles, lectures or talks (2 h)
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Case-clinic with a group of participants (2,5 h)
MODULE 4
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Workshop Module 4 (2 h)
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Optional: Alumni meeting (1h)
DATES AND TIMES
COURSE DATES AND TIMES
Module 1: May 17, 2024 | 8:00 am to 11:00 am CEST (GMT+2)
Module 2: June 16, 2024 | 8:00 am to 11:00 am CEST (GMT+2)
Module 3: July 12, 2024 | 8:00 am to 11:00 am CEST (GMT+2)
Case Clinic: September 12, 2024 | 8:00 am to 10:30 am CEST (GMT+2)
Module 4: September 26, 2024 | 8:00 am to 10:00am CEST (GMT+2)