
High quality service design courses
delivered by experienced, SDN-accredited trainers, accessible to our world-wide community
scroll
Upcoming courses & lectures

Arash Golnam
Systems Thinking: The Yin and the Yang sides
on-demand course

English
Course language:
Course date:
Through this course, learners will develop the essential attitude of thinking in systems, reflecting on thought patterns, comprehending relationships, connections, and interrelations, and exploring a wide variety of disciplines.
MEMBER
NON-MEMBER

Thomas Brandenburg
Service Design Practitioner Curriculum (Training + Accreditation)
Jan 19 - Apr 12, 2024

English
Course language:
Course date:
The Service Design Practitioner Curriculum is designed for those who want to build a solid foundation of service design practice and gather theoretical foundations, methodological skills, and practical experience.
MEMBER
NON-MEMBER

Julia Alberga
Facilitating Creative Sessions
Jan 24 - Mar 14 , 2023

English
Course language:
Course date:
"Facilitating Creative Sessions" is a comprehensive course that prepares participants to lead effective group sessions in creative processes by teaching them essential facilitation skills. This course, designed for designers and professionals, combines theory, practical exercises, and feedback to improve facilitation techniques and soft skills.
MEMBER
NON-MEMBER
Academy News
Service Design Management
By
SDN Academy
Successfully implementing service design projects is crucial to create a real impact. But what are the barriers to delivering new services, and what are the optimisation potentials? How can service designers support implementation? How to bridge the knowing-doing gap?
5 Tips on Facilitating Creative Sessions!
By
SDN Academy
Developing creative facilitation skills is crucial for trainers as it increases participant engagement, develops a positive learning atmosphere, and accommodates different learning styles. Here are 5 tips on facilitating creative sessions by Julia Alberga.

All trainers are SDN accredited
and considered to be experts
in the field

Our courses advance your professional development with new insights and tools

Successful completion of courses is recognised with a certificate
from the SDN Academy