High quality service design courses
delivered by experienced, SDN-accredited trainers, accessible to our world-wide community
Upcoming courses & lectures
Service Design Practitioner Curriculum (Training + Accreditation)
The Service Design Practitioner Curriculum is designed for those who want to build a solid foundation of service design practice and gather theoretical foundations, methodological skills, and practical experience.
Service Design and Future Forecasting
June 14-15, 2023
In this two-part online workshop, we’ll introduce the concept of developing a futures mindset on a service design project, scanning the horizon for possibilities, and applying that insight to make better decisions in the present.
Service Design Future Forecasting
The world is changing rapidly, and businesses need to be prepared for whatever the future may bring. As service designers, we can't predict the future, but we can identify potential opportunities, manage risks, and work towards a preferred outcome. This is where the concept of developing a futures mindset comes into play.
Service Design Management
Successfully implementing service design projects is crucial to create a real impact. But what are the barriers to delivering new services, and what are the optimisation potentials? How can service designers support implementation? How to bridge the knowing-doing gap?
All trainers are SDN accredited
and considered to be experts
in the field
Our courses advance your professional development with new insights and tools
Successful completion of courses is recognised with a certificate
from the SDN Academy
ABOUT THE ACADEMY
" I wished this training existed before! It would have helped me a lot in my career transition into Service Designer role. Great engagement from the teachers and super interesting content, I highly recommend this training! "