High quality service design courses delivered by experienced and SDN-accredited trainers, world-wide
"Thank you for the excellent webinar on the 10 principles of service design by Prof Birgit Mager. We are a social enterprise operating in the healthcare space and this insightful, info-packed presentation was invaluable - for us and our customers. Hervorragend!”
Susan, Course participant
"Ten Basic Principles about Service Design"
Sept 2020, SDN Academy online
FEATURED COURSE
All trainers are SDN accredited and
considered to be experts in the field
SDN Academy courses advance your professional development with new insights and tools
Successful completion of courses is recognised with a certificate from the SDN Academy
SELECTED UPCOMING COURSES
Service Design Lehrgang 2021 Wien
10-11 Mai & 10-11 Juni, tba 2021
Vienna, Austria
Course language:
German
Die Methoden des Service Design ermöglichen einen »Mindchange«, der die gesamte Firmenkultur auf Innovation einschwört. Lernen Sie den Service-Design-Prozess in- und auswendig kennen in diesem 6-tägigen Lehrgang in Wien.
Service Design Management - setting the stage for Implementation
08&15 July 2021
SDNA online live course
Course language:
English
Learn how to tackle service design implementation in this SDN Academy Masterclass.
服务设计的时代机遇 - The Era of Opportunity for Service Design
on-demand lecture
SDNA on-demand lecture
Course language:
Chinese
This course emphasises the necessity of service design and how to design user-oriented service systematically.
Service Design for Resilient Strategic Planning
19,20,24,25 May
SDNA online live course
Course language:
English
Create a resilient strategic plan that puts your organisation on solid footing now and in the future.
User Research Masterclass -
The art of asking
20&27 July 2021
SDNA online live course
Course language:
English
Learn more about research fundamentals and conversation techniques in this SDN Academy Masterclass.
«БОЛЬШИЕ ПЕРЕМЕНЫ или «SERVICE DESIGN» - РУКОВОДСТВО К ДЕЙСТВИЮ»
on-demand course
SDNA on-demand course
Course language:
Russian
Курс - погружение в мир сервис-дизайна с целью внедрения изменений в подходе при решении бизнес-задач.
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Please contact us if you have any questions about our courses, locations, trainers or registration. We are also happy to answer questions about accreditation.