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High quality service design courses

delivered by experienced, SDN-accredited trainers, accessible to our world-wide community

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Upcoming courses & lectures
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Taught by experts

Service Design
Masterclasses Series

Sept 20 - Nov 26, 2024

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English

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An 8-week, 8-module, online accreditation course relevant for established service designers looking to widen their horizons, advance their careers and increase their impact.

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Carol Massá

Strategic Design in Organisations

Nov 19-20, 2024

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English

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Learn how service design empower organisations to deliver meaningful strategic value in this SDN Academy Masterclass.

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Mauricio Manhaes

From Keywords to Blueprints: An AI-Ready Service Design Framework

Oct 18 & 25, 2024

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English

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Join us for a sneak peek at how to design innovative services that go beyond the ordinary.

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Dr Tina Weisser

Service Design Management

Nov 21 & 29, 2024

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English

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Learn how to tackle service design implementation in this SDN Academy Masterclass.

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Dr Tina Weisser

Service Design Leadership Lab

Oct 24, 2024 - Jan 23, 2025

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English

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Nowadays, leading (service design) teams is a very responsible and demanding task in both traditional and agile organisations. This 4-module learning journey is designed to support current or prospective leaders in managing their broad range of daily tasks.

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Arash Golnam

Systems Thinking: The Yin and the Yang sides

on-demand course

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English

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Through this course, learners will develop the essential attitude of thinking in systems, reflecting on thought patterns, comprehending relationships, connections, and interrelations, and exploring a wide variety of disciplines.

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Academy News
Give a Boost to Your Service Design Career with the Masterclasses Series

Give a Boost to Your Service Design Career with the Masterclasses Series

By

SDN Academy

We are pleased to announce the newest online course from the SDN Academy: The Service Design Masterclasses Series!

Created for service designers with 2+ years’ experience, the 8-week, 8-module course offers you the chance to strengthen your core skills, expand your capabilities, and earn Professional Accreditation.

Why should I work on my facilitation skills as a service designer?

Why should I work on my facilitation skills as a service designer?

By

SDN Academy

Working on your facilitation skills as a service designer is essential for several reasons. Effective facilitation fosters collaboration, ensuring all voices are heard and ideas are co-created. It helps tackle complex problems with multidisciplinary approaches and keeps the focus on the things that matter!

From Keywords to Blueprints: An AI-Ready Service Design Framework

From Keywords to Blueprints: An AI-Ready Service Design Framework

By

SDN Academy

In today’s fast-paced world, innovation and customer-centricity are the cornerstones of successful service design. The integration of AI into this field opens up a new horizon of possibilities, enabling us to create exceptional and meaningful service experiences.

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All trainers are SDN accredited

and considered to be experts

in the field

ABOUT THE ACADEMY
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Our courses advance your professional development with new insights and tools

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Successful completion of courses is recognised with a certificate

from the SDN Academy

TESTIMONIALS

" I wished this training existed before! It would have helped me a lot in my career transition into Service Designer role. Great engagement from the teachers and super interesting content, I highly recommend this training! "

- Service Design Practitioner Curriculum

The SDN Academy uses the resources of the foremost global community of service designers to advance your skills and your career.
 

Learn more about the SDN Academy

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