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High quality service design courses

delivered by experienced, SDN-accredited trainers, accessible to our world-wide community

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Upcoming courses & lectures
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Thomas Brandenburg

Service Design Practitioner Curriculum (Training + Acc.)

June 4 - August 20, 2024

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English

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Course date:

The Service Design Practitioner Curriculum is designed for those who want to build a solid foundation of service design practice and gather theoretical foundations, methodological skills, and practical experience.

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Mauricio Manhaes

From Keywords to Blueprints: An AI-Ready Service Design Framework

Aug 9 & 16, 2024

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English

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Join us for a sneak peek at how to design innovative services that go beyond the ordinary.

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Dr Tina Weisser

Service Design Leadership Lab

July 4 - Oct 16, 2024

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English

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Nowadays, leading (service design) teams is a very responsible and demanding task in both traditional and agile organisations. This 4-module learning journey is designed to support current or prospective leaders in managing their broad range of daily tasks.

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Milla Mäkinen

Socially Sustainable Services

Sept 18, 2024

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English

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Let's dive into the concept of social sustainability in service design and get guidance on designing socially sustainable.

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Dr Tina Weisser

Service Design Management

July 18 & 25, 2024

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English

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Learn how to tackle service design implementation in this SDN Academy Masterclass.

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Arash Golnam

Systems Thinking: The Yin and the Yang sides

on-demand course

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English

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Through this course, learners will develop the essential attitude of thinking in systems, reflecting on thought patterns, comprehending relationships, connections, and interrelations, and exploring a wide variety of disciplines.

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Academy News
Happy Service Design Day!

Happy Service Design Day!

By

SDN Academy

On June 1, the service design community will come together in recognition of Service Design Day, an occasion designed to acknowledge the power of service design! Join us in celebration!

Service Design Management

Service Design Management

By

SDN Academy

Successfully implementing service design projects is crucial to create a real impact. But what are the barriers to delivering new services, and what are the optimisation potentials? How can service designers support implementation? How to bridge the knowing-doing gap?

5 Tips on Facilitating Creative Sessions!

5 Tips on Facilitating Creative Sessions!

By

SDN Academy

Developing creative facilitation skills is crucial for trainers as it increases participant engagement, develops a positive learning atmosphere, and accommodates different learning styles. Here are 5 tips on facilitating creative sessions by Julia Alberga.

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All trainers are SDN accredited

and considered to be experts

in the field

ABOUT THE ACADEMY
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Our courses advance your professional development with new insights and tools

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Successful completion of courses is recognised with a certificate

from the SDN Academy

TESTIMONIALS

" I wished this training existed before! It would have helped me a lot in my career transition into Service Designer role. Great engagement from the teachers and super interesting content, I highly recommend this training! "

"Service Design Practitioner Curriculum"
Course Participant, Nov-Jan 2021/22

The SDN Academy uses the resources of the foremost global community of service designers to advance your skills and your career.
 

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