High quality service design courses
delivered by experienced, SDN-accredited trainers, accessible to our world-wide community
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Upcoming courses
Olga Strelnyk
«БОЛЬШИЕ ПЕРЕМЕНЫ или «SERVICE DESIGN» - РУКОВОДСТВО К ДЕЙСТВИЮ»
on-demand course
Russian
Курс - погружение в мир сервис-дизайна с целью внедрения изменений в подходе при решении бизнес-задач.
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Arash Golnam & Peter Horvath
Introduction to Systemic Design 2.0
November 30, 2021
English
Introduction to Systemic Design 2.0 - A roadmap for realising the power of systems thinking in service design.
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Dr Tina Weisser
Service Design Management - setting the stage for Implementation
Nov 25 & Dec 2, 2021
English
Learn how to tackle service design implementation in this SDN Academy Masterclass.
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Academy News
Service Design Practitioner Curriculum
SDN Academy
By
The SDN Academy is proud to introduce to you our newest initiative: The Service Design Practitioner Curriculum Program. New dates coming soon!
Taking a Deep Dive into Qualitative Research
SDN Academy
By
Qualitative research is a methodology used to gather objective and unbiased insights from a specific group to better understand a problem or issue, ideate a new concept, or expand upon an existing opportunity...
Successfully Implementing Service Design Projects
SDN Academy
By
Why is the success rate in implementing service design projects still low? Why do brilliant concepts fail when it comes to anchoring them in the daily business of the client organisation?
All trainers are SDN accredited
and considered to be experts
in the field
Our courses advance your professional development with new insights and tools
Successful completion of courses is recognised with a certificate
from the SDN Academy
ABOUT THE ACADEMY
TESTIMONIALS
" Thank you for the excellent webinar on the 10 principles of service design by Prof Birgit Mager. We are a social enterprise operating in the healthcare space and this insightful, info-packed presentation was invaluable - for us and our customers. Hervorragend! ”