High quality service design courses delivered by experienced and SDN-accredited trainers, world-wide

Business Brainstorming

"Participating in this course was a unique experience. I joined this course to get an understanding on how I can present to my Senior management what Service design approach is and articulate what it can bring to our organization. Carol was able to exactly provide this framework in this course and I am already using it to communicate with my Senior management team and they want me to now go ahead and present them with a plan of action."

Josh, Course participant

"Strategic Design in Organisations"

August 2020, SDN Academy online

FEATURED COURSE

Dare to Draw - Visual Thinking Essentials

Dare to Draw - Visual Thinking Essentials

November 5, 2021

SDNA online live course

All trainers are SDN accredited and

considered to be experts in the field

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SDN Academy courses advance your professional development with new insights and tools

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Successful completion of courses is recognised with a certificate from the SDN Academy

SELECTED UPCOMING COURSES

Dare to Draw - Visual Thinking Essentials

Dare to Draw - Visual Thinking Essentials

November 5, 2021

SDNA online live course

Course language:

English

You don’t need to be an artist to master the basics of a visual thinking. It’s drawing, not rocket science. Join this SDN Academy course and learn more about Visuals Thinking Essentials.

Simplification of Workplace

Simplification of Workplace

November 10-12, 2021

SDNA online live course

Course language:

English

Crush complexity to ease employee experience, increase business flexibility and scalability.

Service Design and Branding

Service Design and Branding

November 17, 2021

SDNA online live course

Course language:

English

This SDN Academy half-day course will provide insights on key business considerations, principles and branding tools for service design.

Build Your Way a Better
{Problem Statement}

Build Your Way a Better
{Problem Statement}

November 8, 2021

SDNA online live course

Course language:

English

No matter what you are working on, {problem framing} will help you and your team make better decisions faster. This Advanced course will help you to frame your own problem statement, review and test it.

Service Design Practitioner Curriculum
(Training + Accreditation)

Service Design Practitioner Curriculum
(Training + Accreditation)

November 15, 2021 - January 31, 2022

SDNA online live course

Course language:

English

The SDN Academy is proud to introduce to you our newest initiative: Service Design Practitioner Curriculum Program starting on November 15, 2021 (save the date to your calendar). This unique training program is designed for those who want to build a solid foundation of service design practice and gather theoretical foundations, methodological skills, and practical experience. Therefore, this training is for anyone who wants to learn the basics of service design.

Service Design Management - setting the stage for Implementation

Service Design Management - setting the stage for Implementation

Nov 25 & Dec 2, 2021

SDNA online live course

Course language:

English

Learn how to tackle service design implementation in this SDN Academy Masterclass.

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The SDN Academy uses the resources of the foremost global community of service designers to advance your skills and your career

Want to bring the SDN Academy to your city, or your organisation?

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Any questions?

Please contact us if you have any questions about our courses, locations, trainers or registration. We are also happy to answer questions about accreditation.