High quality service design courses delivered by experienced and SDN-accredited trainers, world-wide

young team working.jpg

"Thank you for the excellent webinar on the 10 principles of service design by Prof Birgit Mager. We are a social enterprise operating in the healthcare space and this insightful, info-packed presentation was invaluable - for us and our customers. Hervorragend!”

Susan, Course participant

"Ten Basic Principles about Service Design"

Sept 2020, SDN Academy online

FEATURED COURSE

Build Your Way a Better
{Problem Statement}

Build Your Way a Better
{Problem Statement}

August 9, 2021

SDNA online live course

All trainers are SDN accredited and

considered to be experts in the field

path.png

SDN Academy courses advance your professional development with new insights and tools

certificate.png

Successful completion of courses is recognised with a certificate from the SDN Academy

SELECTED UPCOMING COURSES

Build Your Way a Better
{Problem Statement}

Build Your Way a Better
{Problem Statement}

August 9, 2021

SDNA online live course

Course language:

English

No matter what you are working on, {problem framing} will help you and your team make better decisions faster. This Advanced course will help you to frame your own problem statement, review and test it.

Morphology Tension Models -
How to Design and Quantify Them

Morphology Tension Models -
How to Design and Quantify Them

August 26, 2021

SDNA online live course

Course language:

English

In this SDN Academy course by Koos Service Design, Jules Prick and Boris Jockin will dive into the topic of morphological tension models and the theory behind it.

Service Design and Future Forecasting

Service Design and Future Forecasting

September 22-23, 2021

SDNA online live course

Course language:

English

In this two part online workshop we’ll introduce the concept of developing a futures mindset, scanning the fringes for signals of change and applying that insight to make better choices as service designers in the present.

«БОЛЬШИЕ ПЕРЕМЕНЫ или «SERVICE DESIGN» - РУКОВОДСТВО К ДЕЙСТВИЮ»

«БОЛЬШИЕ ПЕРЕМЕНЫ или «SERVICE DESIGN» -  РУКОВОДСТВО К ДЕЙСТВИЮ»

on-demand course

SDNA on-demand course

Course language:

Russian

Курс - погружение в мир сервис-дизайна с целью внедрения изменений в подходе при решении бизнес-задач.

Strategic Design in Organisations

Strategic Design in Organisations

August 10-11, 2021

SDNA online live course

Course language:

English

Learn how service design empower organisations to deliver meaningful strategic value in this SDN Academy Masterclass.

Service Design for Resilient Strategic Planning

Service Design for Resilient Strategic Planning

September 1-8, 2021

SDNA online live course

Course language:

English

Create a resilient strategic plan that puts your organisation on solid footing now and in the future.

服务设计的时代机遇 - The Era of Opportunity for Service Design

服务设计的时代机遇 - The Era of Opportunity for Service Design

on-demand lecture

SDNA on-demand lecture

Course language:

Chinese

This course emphasises the necessity of service design and how to design user-oriented service systematically.

Follow SDN ACADEMY on Instagram

The SDN Academy uses the resources of the foremost global community of service designers to advance your skills and your career

Want to bring the SDN Academy to your city, or your organisation?

SDN ACADEMY NEWS

Participants of the SDN Academy

1/1

Any questions?

Please contact us if you have any questions about our courses, locations, trainers or registration. We are also happy to answer questions about accreditation.