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High quality service design courses

delivered by experienced, SDN-accredited trainers, accessible to our world-wide community

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Upcoming courses & lectures
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Thomas Brandenburg

Service Design Practitioner Curriculum (Training + Accreditation)

TBA

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English

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The Service Design Practitioner Curriculum is designed for those who want to build a solid foundation of service design practice and gather theoretical foundations, methodological skills, and practical experience.

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Neil Collman

Service Design and Future Forecasting

June 14-15, 2023

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English

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In this two-part online workshop, we’ll introduce the concept of developing a futures mindset on a service design project, scanning the horizon for possibilities, and applying that insight to make better decisions in the present.

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Milla Mäkinen

Service Design for Social Wellbeing

June 21, 2023

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English

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Learn how to apply service design for the common good in this SDN Academy course.

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Academy News
Service Design Future Forecasting

Service Design Future Forecasting

By

SDN Academy

The world is changing rapidly, and businesses need to be prepared for whatever the future may bring. As service designers, we can't predict the future, but we can identify potential opportunities, manage risks, and work towards a preferred outcome. This is where the concept of developing a futures mindset comes into play.

Service Design Management

Service Design Management

By

SDN Academy

Successfully implementing service design projects is crucial to create a real impact. But what are the barriers to delivering new services, and what are the optimisation potentials? How can service designers support implementation? How to bridge the knowing-doing gap?

Service Design Leadership Lab with Dr Tina Weisser

Service Design Leadership Lab with Dr Tina Weisser

By

SDN Academy

Nowadays, leading (service design) teams is a very responsible and demanding task in both traditional and agile organisations. But how do you become the kind of leader that people would love to follow?

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All trainers are SDN accredited

and considered to be experts

in the field

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Our courses advance your professional development with new insights and tools

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Successful completion of courses is recognised with a certificate

from the SDN Academy

ABOUT THE ACADEMY

TESTIMONIALS

" I wished this training existed before! It would have helped me a lot in my career transition into Service Designer role. Great engagement from the teachers and super interesting content, I highly recommend this training! "

"Service Design Practitioner Curriculum"
Course Participant, Nov-Jan 2021/22

The SDN Academy uses the resources of the foremost global community of service designers to advance your skills and your career.
 

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