High quality service design courses delivered by experienced and SDN-accredited trainers, world-wide
"Thank you for the excellent webinar on the 10 principles of service design by Prof Birgit Mager. We are a social enterprise operating in the healthcare space and this insightful, info-packed presentation was invaluable - for us and our customers. Hervorragend!”
Susan, Course participant
"Ten Basic Principles about Service Design"
Sept 2020, SDN Academy online
FEATURED COURSE
Service Design Management - setting the stage for Implementation
July 8&15, 2021
SDNA online live course
All trainers are SDN accredited and
considered to be experts in the field
SDN Academy courses advance your professional development with new insights and tools
Successful completion of courses is recognised with a certificate from the SDN Academy
Latest news: Problem Framing 2.0 with Roman Schoeneboom
SELECTED UPCOMING COURSES
Service Design Management - setting the stage for Implementation
July 8&15, 2021
SDNA online live course
Course language:
English
Learn how to tackle service design implementation in this SDN Academy Masterclass.
Dare to Draw - Visual Thinking Essentials
July 26, 2021
SDNA online live course
Course language:
English
You don’t need to be an artist to master the basics of a visual thinking. It’s drawing, not rocket science. Join this SDN Academy course and learn more about Visuals Thinking Essentials.
Build Your Way a Better
{Problem Statement}
August 9, 2021
SDNA online live course
Course language:
English
No matter what you are working on, {problem framing} will help you and your team make better decisions faster. This Advanced course will help you to frame your own problem statement, review and test it.
服务设计的时代机遇 - The Era of Opportunity for Service Design
on-demand lecture
SDNA on-demand lecture
Course language:
Chinese
This course emphasises the necessity of service design and how to design user-oriented service systematically.
User Research Masterclass -
The art of asking
July 20&27, 2021
SDNA online live course
Course language:
English
Learn more about research fundamentals and conversation techniques in this SDN Academy Masterclass.
Service Design for Resilient Strategic Planning
August 2-5, 2021
SDNA online live course
Course language:
English
Create a resilient strategic plan that puts your organisation on solid footing now and in the future.
Strategic Design in Organisations
August 10-11, 2021
SDNA online live course
Course language:
English
Learn how service design empower organisations to deliver meaningful strategic value in this SDN Academy Masterclass.
«БОЛЬШИЕ ПЕРЕМЕНЫ или «SERVICE DESIGN» - РУКОВОДСТВО К ДЕЙСТВИЮ»
on-demand course
SDNA on-demand course
Course language:
Russian
Курс - погружение в мир сервис-дизайна с целью внедрения изменений в подходе при решении бизнес-задач.
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Any questions?
Please contact us if you have any questions about our courses, locations, trainers or registration. We are also happy to answer questions about accreditation.