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High quality service design courses

delivered by experienced, SDN-accredited trainers, accessible to our world-wide community

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Upcoming courses & lectures
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Marc Stickdorn

Journey Management

Dec 10-12, 2024

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English

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Learn how to bring journey mapping from a simple workshop tool to an interconnected information system in organizations.

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Julia Alberga

Facilitating Creative Sessions

Jan 28 - Mar 4, 2025

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English

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"Facilitating Creative Sessions" is a comprehensive course that prepares participants to lead effective group sessions in creative processes by teaching them essential facilitation skills. This course, designed for designers and professionals, combines theory, practical exercises, and feedback to improve facilitation techniques and soft skills.

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Thomas Brandenburg

Service Design Practitioner Curriculum (Training + Acc.)

Jan 30 - Apri 17, 2025

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English

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The Service Design Practitioner Curriculum is designed for those who want to build a solid foundation of service design practice and gather theoretical foundations, methodological skills, and practical experience.

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Arash Golnam

Systems Thinking: The Yin and the Yang sides

on-demand course

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English

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Through this course, learners will develop the essential attitude of thinking in systems, reflecting on thought patterns, comprehending relationships, connections, and interrelations, and exploring a wide variety of disciplines.

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Taught by experts

Service Design
Masterclasses Series

Jan 31 - Apr 1, 2025

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English

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An 8-week, 8-module, online accreditation course relevant for established service designers looking to widen their horizons, advance their careers and increase their impact.

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Arash Golnam & Peter Horvath

Introduction to Systemic Design 2.0

on-demand lecture

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English

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Introduction to Systemic Design 2.0 - A roadmap for realising the power of systems thinking in service design.

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Academy News
Transforming Insights into Action: Join Our Journey Management Course

Transforming Insights into Action: Join Our Journey Management Course

By

SDN Academy

Journey maps are more than just tools for workshops. When properly structured and utilized, they become a powerful, interconnected system that fosters organizational growth and customer-centric transformation.

Give a Boost to Your Service Design Career with the Masterclasses Series

Give a Boost to Your Service Design Career with the Masterclasses Series

By

SDN Academy

We are pleased to announce the newest online course from the SDN Academy: The Service Design Masterclasses Series!

Created for service designers with 2+ years’ experience, the 8-week, 8-module course offers you the chance to strengthen your core skills, expand your capabilities, and earn Professional Accreditation.

Why should I work on my facilitation skills as a service designer?

Why should I work on my facilitation skills as a service designer?

By

SDN Academy

Working on your facilitation skills as a service designer is essential for several reasons. Effective facilitation fosters collaboration, ensuring all voices are heard and ideas are co-created. It helps tackle complex problems with multidisciplinary approaches and keeps the focus on the things that matter!

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All trainers are SDN accredited

and considered to be experts

in the field

ABOUT THE ACADEMY
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Our courses advance your professional development with new insights and tools

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Successful completion of courses is recognised with a certificate

from the SDN Academy

TESTIMONIALS

" I wished this training existed before! It would have helped me a lot in my career transition into Service Designer role. Great engagement from the teachers and super interesting content, I highly recommend this training! "

- Service Design Practitioner Curriculum

The SDN Academy uses the resources of the foremost global community of service designers to advance your skills and your career.
 

Learn more about the SDN Academy

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