High quality service design courses
delivered by experienced, SDN-accredited trainers, accessible to our world-wide community
Service Design Practitioner Curriculum
The SDN Academy is proud to introduce to you our newest initiative: The Service Design Practitioner Curriculum Program. New dates coming soon!
Taking a Deep Dive into Qualitative Research
Qualitative research is a methodology used to gather objective and unbiased insights from a specific group to better understand a problem or issue, ideate a new concept, or expand upon an existing opportunity...
Successfully Implementing Service Design Projects
Why is the success rate in implementing service design projects still low? Why do brilliant concepts fail when it comes to anchoring them in the daily business of the client organisation?
All trainers are SDN accredited
and considered to be experts
in the field
Our courses advance your professional development with new insights and tools
Successful completion of courses is recognised with a certificate
from the SDN Academy
ABOUT THE ACADEMY
" Thank you for the excellent webinar on the 10 principles of service design by Prof Birgit Mager. We are a social enterprise operating in the healthcare space and this insightful, info-packed presentation was invaluable - for us and our customers. Hervorragend! ”