High quality service design courses delivered by experienced and SDN-accredited trainers, world-wide

FEATURED COURSE

26 Mar 2020

Dundee, Scotland

Service Design and Future Forecasting

All trainers are SDN accredited and

considered to be experts in the field

SDN Academy courses advance your professional development with new insights and tools

Successful completion of courses is recognised with a certificate from the SDN Academy

SELECTED UPCOMING COURSES

Service Design – From Discover to Deliver and Beyond

31 Jan, 01 Feb, 20 Mar, 21 Mar, 17 Apr, 15 May 2020

Helsinki, Finland

Six-day hands-on minds-on immersive training on designing services for commissioned business cases.

Course language:

English

Service Design – From Discover to Deliver and Beyond

Service Design Implementation

4 March 2020

Cologne, Germany

Achieving successful implementation is a perennial challenge for service design. Discover techniques to ensure implementation success.

Course language:

English

Service Design Implementation

Service Design Training

22-23 Apr 2020

Ghent, Belgium

Delivering successful services means changing the way we work. With this two-day training, we give you the tools and knowledge to implement successful services over time.

Course language:

Dutch

Service Design Training

Masterclass Employee Experience - Service Design für HR

9-10 Mar 2020

Munich, Germany

Das Erleben der Mitarbeiter („EmployeeExperience“) bewusst gestalten lernen.

Course language:

German

Masterclass Employee Experience - Service Design für HR

This is Service Design Doing

12-14 Feb 2020

Paris, France

Apprenez comment appliquer le Service Design Thinking à l'innovation rapide des Expériences Client dans les écosystèmes produit-service multicanaux. L’ «Essentials School» de Paris 'This is Service Design Doing' aura lieu du 12 au 14 février 2020.

Course language:

French

This is Service Design Doing

Service Design and Future Forecasting

26 Mar 2020

Dundee, Scotland

Learn how to apply forecasting techniques to service design in this one-day workshop

Course language:

English

Service Design and Future Forecasting

Lehrgang 2020

8-9 Okt, 19-20 Nov, 7-8 Dez 2020

Berlin, Germany

Ein sechstägiger Intensivkurs zum Erlernen des service design auf dem einzigartigen Veranstaltungsgelände des SDN in Köln.

Course language:

German

Lehrgang 2020

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Any questions?

Please contact us if you have any questions about our courses, locations, trainers or registration. We are also happy to answer questions about accreditation.