"The mix of theory and hands-on activities was just right. I learned why each activity was important, and got to try it out too."
Course participant
"Service Design Basics"
May 2019 in Cologne, Germany
High quality service design courses delivered by experienced and SDN-accredited trainers, world-wide
FEATURED COURSE
Advanced Service Design: from Organizational Change to Implementation
22-23 Jul 2020
SDNA online live course
All trainers are SDN accredited and
considered to be experts in the field
SDN Academy courses advance your professional development with new insights and tools
Successful completion of courses is recognised with a certificate from the SDN Academy
Latest news: Successfully Implementing Service Design Projects
SELECTED UPCOMING COURSES
Advanced Service Design: from Organizational Change to Implementation
22-23 Jul 2020
SDNA online live course
Course language:
English
Learn how to tackle service design implementation in this SDN Academy Masterclass.
User Research Masterclass - The art of asking
29-30 Jul 2020
SDNA online live course
Course language:
English
Learn more about research fundamentals and conversation techniques in this SDN Academy Masterclass.
Advancing Service Design: three perspectives
11-12,14 Aug 2020
SDNA online live course
Course language:
English
Learn more about these three views into advanced service design doing: collaboration, prototyping, and journey mapping in this SDN Academy Masterclass.
Design for policy & service in public sector innovation labs
27 July 2020
SDNA online live course
Course language:
English
Learn more about policy design and service design in public sector innovation labs in this SDN Academy Masterclass.
The Strategic Role of Service Design in Organisations - A two part course
5-6 Aug 2020
SDNA online live course
Course language:
English
Learn how service design empower organisations to deliver meaningful strategic value in this SDN Academy Masterclass.
Lehrgang 2020
8-9 Okt, 19-20 Nov 2020
SDNA online live course
Course language:
German
Die Methoden des Service Design ermöglichen einen »Mindchange«, der die gesamte Firmenkultur auf Innovation einschwört. Lernen Sie den Service-Design-Prozess in- und auswendig kennen in diesem 4-tägigen Online Lehrgang.
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Any questions?
Please contact us if you have any questions about our courses, locations, trainers or registration. We are also happy to answer questions about accreditation.