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High quality service design courses

delivered by experienced, SDN-accredited trainers, accessible to our world-wide community

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Upcoming courses & lectures
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Thomas Brandenburg, Ana Osredkar

Designers Enhance Your Skills with Improv

Oct 4, 2023

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English

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Course date:

Discover and experience key values of the improv applicable to service design.

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Dr Tina Weisser

Service Design Leadership Lab

Oct 19, 2023 - Jan 22, 2024

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English

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Nowadays, leading (service design) teams is a very responsible and demanding task in both traditional and agile organisations. This 4-module learning journey is designed to support current or prospective leaders in managing their broad range of daily tasks.

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Mauricio Manhaes

Service Design Logic: From Keywords to Blueprints

Nov 3, 2023 - Jan26, 2024

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English

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Discover how to leverage the power of Language, AI, and service design principles to create exceptional service experiences in this 10-week online course.

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Academy News
Service Design Global Conference 2023

Service Design Global Conference 2023

By

SDN Academy

Join us on October 5 & 6 for a deep dive into the trending topics, insights and developments shaping the future of the service design practice!

5 Tips on Facilitating Creative Sessions!

5 Tips on Facilitating Creative Sessions!

By

SDN Academy

Developing creative facilitation skills is crucial for trainers as it increases participant engagement, develops a positive learning atmosphere, and accommodates different learning styles. Here are 5 tips on facilitating creative sessions by Julia Alberga.

Service Design Future Forecasting

Service Design Future Forecasting

By

SDN Academy

The world is changing rapidly, and businesses need to be prepared for whatever the future may bring. As service designers, we can't predict the future, but we can identify potential opportunities, manage risks, and work towards a preferred outcome. This is where the concept of developing a futures mindset comes into play.

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All trainers are SDN accredited

and considered to be experts

in the field

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Our courses advance your professional development with new insights and tools

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Successful completion of courses is recognised with a certificate

from the SDN Academy

ABOUT THE ACADEMY

TESTIMONIALS

" I wished this training existed before! It would have helped me a lot in my career transition into Service Designer role. Great engagement from the teachers and super interesting content, I highly recommend this training! "

"Service Design Practitioner Curriculum"
Course Participant, Nov-Jan 2021/22

The SDN Academy uses the resources of the foremost global community of service designers to advance your skills and your career.
 

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