High quality service design courses

delivered by experienced, SDN-accredited trainers, accessible to our world-wide community

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Upcoming courses
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Olga Strelnyk

«БОЛЬШИЕ ПЕРЕМЕНЫ или «SERVICE DESIGN» - РУКОВОДСТВО К ДЕЙСТВИЮ»

on-demand course

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Russian

Курс - погружение в мир сервис-дизайна с целью внедрения изменений в подходе при решении бизнес-задач.

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Arash Golnam & Peter Horvath

Introduction to Systemic Design 2.0

November 30, 2021

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English

Introduction to Systemic Design 2.0 - A roadmap for realising the power of systems thinking in service design.

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Dr Tina Weisser

Service Design Management - setting the stage for Implementation

Nov 25 & Dec 2, 2021

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English

Learn how to tackle service design implementation in this SDN Academy Masterclass.

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Academy News
Service Design Practitioner Curriculum

Service Design Practitioner Curriculum

SDN Academy

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The SDN Academy is proud to introduce to you our newest initiative: The Service Design Practitioner Curriculum Program. New dates coming soon!

Taking a Deep Dive into Qualitative Research

Taking a Deep Dive into Qualitative Research

SDN Academy

By

Qualitative research is a methodology used to gather objective and unbiased insights from a specific group to better understand a problem or issue, ideate a new concept, or expand upon an existing opportunity...

Successfully Implementing Service Design Projects

Successfully Implementing Service Design Projects

SDN Academy

By

Why is the success rate in implementing service design projects still low? Why do brilliant concepts fail when it comes to anchoring them in the daily business of the client organisation?

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All trainers are SDN accredited

and considered to be experts

in the field

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Our courses advance your professional development with new insights and tools

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Successful completion of courses is recognised with a certificate

from the SDN Academy

ABOUT THE ACADEMY

TESTIMONIALS

" Thank you for the excellent webinar on the 10 principles of service design by Prof Birgit Mager. We are a social enterprise operating in the healthcare space and this insightful, info-packed presentation was invaluable - for us and our customers. Hervorragend! ”

"Ten Basic Principles about Service Design"
Course Participant

The SDN Academy uses the resources of the foremost global community of service designers to advance your skills and your career.
 

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