High quality service design courses delivered by experienced and SDN-accredited trainers, world-wide
"Thank you for the excellent webinar on the 10 principles of service design by Prof Birgit Mager. We are a social enterprise operating in the healthcare space and this insightful, info-packed presentation was invaluable - for us and our customers. Hervorragend!”
Susan, Course participant
"Ten Basic Principles about Service Design"
Sept 2020, SDN Academy online
FEATURED COURSE
All trainers are SDN accredited and
considered to be experts in the field
SDN Academy courses advance your professional development with new insights and tools
Successful completion of courses is recognised with a certificate from the SDN Academy
Latest news: Problem Framing 2.0 with Roman Schoeneboom
SELECTED UPCOMING COURSES
Build Your Way a Better
{Problem Statement}
August 9, 2021
SDNA online live course
Course language:
English
No matter what you are working on, {problem framing} will help you and your team make better decisions faster. This Advanced course will help you to frame your own problem statement, review and test it.
Morphology Tension Models -
How to Design and Quantify Them
August 26, 2021
SDNA online live course
Course language:
English
In this SDN Academy course by Koos Service Design, Jules Prick and Boris Jockin will dive into the topic of morphological tension models and the theory behind it.
Service Design and Future Forecasting
September 22-23, 2021
SDNA online live course
Course language:
English
In this two part online workshop we’ll introduce the concept of developing a futures mindset, scanning the fringes for signals of change and applying that insight to make better choices as service designers in the present.
«БОЛЬШИЕ ПЕРЕМЕНЫ или «SERVICE DESIGN» - РУКОВОДСТВО К ДЕЙСТВИЮ»
on-demand course
SDNA on-demand course
Course language:
Russian
Курс - погружение в мир сервис-дизайна с целью внедрения изменений в подходе при решении бизнес-задач.
Strategic Design in Organisations
August 10-11, 2021
SDNA online live course
Course language:
English
Learn how service design empower organisations to deliver meaningful strategic value in this SDN Academy Masterclass.
Service Design for Resilient Strategic Planning
September 1-8, 2021
SDNA online live course
Course language:
English
Create a resilient strategic plan that puts your organisation on solid footing now and in the future.
服务设计的时代机遇 - The Era of Opportunity for Service Design
on-demand lecture
SDNA on-demand lecture
Course language:
Chinese
This course emphasises the necessity of service design and how to design user-oriented service systematically.
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Please contact us if you have any questions about our courses, locations, trainers or registration. We are also happy to answer questions about accreditation.