High quality service design courses
delivered by experienced, SDN-accredited trainers, accessible to our world-wide community
scroll
Upcoming courses & lectures
Dr Tina Weisser
Service Design Leadership Lab
Nov 14, 2024 - Jan 30, 2025
English
Course language:
Course date:
Nowadays, leading (service design) teams is a very responsible and demanding task in both traditional and agile organisations. This 4-module learning journey is designed to support current or prospective leaders in managing their broad range of daily tasks.
MEMBER
NON-MEMBER
Arash Golnam
Systems Thinking: The Yin and the Yang sides
on-demand course
English
Course language:
Course date:
Through this course, learners will develop the essential attitude of thinking in systems, reflecting on thought patterns, comprehending relationships, connections, and interrelations, and exploring a wide variety of disciplines.
MEMBER
NON-MEMBER
Academy News
Give a Boost to Your Service Design Career with the Masterclasses Series
By
SDN Academy
We are pleased to announce the newest online course from the SDN Academy: The Service Design Masterclasses Series!
Created for service designers with 2+ years’ experience, the 8-week, 8-module course offers you the chance to strengthen your core skills, expand your capabilities, and earn Professional Accreditation.
Why should I work on my facilitation skills as a service designer?
By
SDN Academy
Working on your facilitation skills as a service designer is essential for several reasons. Effective facilitation fosters collaboration, ensuring all voices are heard and ideas are co-created. It helps tackle complex problems with multidisciplinary approaches and keeps the focus on the things that matter!
From Keywords to Blueprints: An AI-Ready Service Design Framework
By
SDN Academy
In today’s fast-paced world, innovation and customer-centricity are the cornerstones of successful service design. The integration of AI into this field opens up a new horizon of possibilities, enabling us to create exceptional and meaningful service experiences.
All trainers are SDN accredited
and considered to be experts
in the field
ABOUT THE ACADEMY
Our courses advance your professional development with new insights and tools
Successful completion of courses is recognised with a certificate
from the SDN Academy