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High quality service design courses

delivered by experienced, SDN-accredited trainers, accessible to our world-wide community

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Upcoming courses & lectures
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Arash Golnam

Systems Thinking: The Yin and the Yang sides

on-demand course

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English

Course language:

Course date:

Through this course, learners will develop the essential attitude of thinking in systems, reflecting on thought patterns, comprehending relationships, connections, and interrelations, and exploring a wide variety of disciplines.

€ 400

MEMBER

€ 450

NON-MEMBER

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Thomas Brandenburg

Service Design Practitioner Curriculum (Training + Accreditation)

Jan 19 - Apr 12, 2024

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English

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Course date:

The Service Design Practitioner Curriculum is designed for those who want to build a solid foundation of service design practice and gather theoretical foundations, methodological skills, and practical experience.

€1.090

MEMBER

€1.190

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Julia Alberga

Facilitating Creative Sessions

Jan 24 - Mar 14 , 2023

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English

Course language:

Course date:

"Facilitating Creative Sessions" is a comprehensive course that prepares participants to lead effective group sessions in creative processes by teaching them essential facilitation skills. This course, designed for designers and professionals, combines theory, practical exercises, and feedback to improve facilitation techniques and soft skills.

€ 450

MEMBER

€ 500

NON-MEMBER

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Academy News
How can we design socially sustainable services?

How can we design socially sustainable services?

By

SDN Academy

What is social sustainabilty? And how can we ensure that services take into account social, ethical, and human rights concerns in the quest of long-term development?

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Service Design Management

Service Design Management

By

SDN Academy

Successfully implementing service design projects is crucial to create a real impact. But what are the barriers to delivering new services, and what are the optimisation potentials? How can service designers support implementation? How to bridge the knowing-doing gap?

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5 Tips on Facilitating Creative Sessions!

5 Tips on Facilitating Creative Sessions!

By

SDN Academy

Developing creative facilitation skills is crucial for trainers as it increases participant engagement, develops a positive learning atmosphere, and accommodates different learning styles. Here are 5 tips on facilitating creative sessions by Julia Alberga.

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All trainers are SDN accredited

and considered to be experts

in the field

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Our courses advance your professional development with new insights and tools

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Successful completion of courses is recognised with a certificate

from the SDN Academy

ABOUT THE ACADEMY

TESTIMONIALS

" I wished this training existed before! It would have helped me a lot in my career transition into Service Designer role. Great engagement from the teachers and super interesting content, I highly recommend this training! "

"Service Design Practitioner Curriculum"
Course Participant, Nov-Jan 2021/22

The SDN Academy uses the resources of the foremost global community of service designers to advance your skills and your career.
 

Learn more about the SDN Academy

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