Transforming Insights into Action: Join Our Journey Management Course
Journey maps are more than just tools for workshops. When properly structured and utilized, they become a powerful, interconnected system th
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NEWS
Aug 8
Why should I work on my facilitation skills as a service designer?
Working on your facilitation skills as a service designer is essential for several reasons. Effective facilitation fosters collaboration,...
Jul 31
From Keywords to Blueprints: An AI-Ready Service Design Framework – A Transformative Workshop on August 9 & 16, 2024
In today’s fast-paced world, innovation and customer-centricity are the cornerstones of successful service design. The integration of AI...
Jul 23
Give a Boost to Your Service Design Career with the Masterclasses Series - A New Professional Accreditation Course from the SDN Academy
We are pleased to announce the newest online course from the SDN Academy: The Service Design Masterclasses Series ! Created for service...
Jun 25
Great leadership starts with knowing yourself!
Do you understand the impact that you are having on your team and your organisation? Well, then it's time! Reflecting on your strengths,...
May 31
Service Design Day 2024: Do Good - Give Back!
On June 1, the service design community will come together in recognition of Service Design Day, an occasion designed to acknowledge the...
Feb 1
Service Design Management - Setting the Stage for Implementation
Have you been looking for improving your Service Design Implementation work? Successfully implementing service design projects is crucial...
Nov 20, 2023
How can we design socially sustainable services?
What is social sustainabilty? And how can we ensure that services take into account social, ethical, and human rights concerns in the...
Sep 5, 2023
Service Design Global Conference 2023
Join us on October 5 & 6 for a deep dive into the trending topics, insights and developments shaping the future of the service design...
Jul 31, 2023
Let's talk about Strategic Design in Organisations!
Let's talk about Strategic Design in Organisations!
Jul 5, 2023
5 Tips on Facilitating Creative Sessions!
Let's talk about Facilitating Creative Sessions! Developing creative facilitation skills is crucial for trainers as it increases...
Mar 20, 2023
Service Design and Future Forecasting - Coming up at the SDN Academy in June, 2023
The world is changing rapidly, and businesses need to be prepared for whatever the future may bring. As service designers, we can't...
Jan 30, 2023
Service Design Management - Setting the Stage for Implementation
Successfully implementing service design projects is crucial to create a real impact. But what are the barriers to delivering new services,
Dec 7, 2022
Coming up next at the SDN Academy in 2023
Here is what's coming up next at the SDN Academy. By joining these courses & lectures, you will be expanding your service design...
Jul 18, 2022
Service Design Practitioner Curriculum - Cohort February 2022
The second edition of the Service Design Practitioner Curriculum wrapped on May 2nd, 2022, giving participants the opportunity to...
May 25, 2022
Service Design Day 2022: Do Good - Give Back!
On June 1, the service design community will come together in recognition of Service Design Day.
Apr 7, 2022
Service Design Leadership Lab with Dr Tina Weisser
Nowadays, leading (service design) teams is a very responsible and demanding task in both traditional and agile organisations. But how do...
Feb 9, 2022
Service Design Practitioner Curriculum - Cohort 2021/22
We just wrapped the first edition of the Service Design Practitioner Curriculum on January 31, 2022, giving participants the opportunity...
Feb 9, 2022
On-demand Content: Introduction to Systemic Design 2.0
We at the SDN Academy recognise that sometimes attending our live, online courses does not necessarily fit into your day's hectic...
Dec 13, 2021
Successfully Implementing Service Design Projects
Why is the success rate in implementing service design projects still low? Why do brilliant concepts fail when it comes to anchoring them...
Nov 24, 2021
Service Design Practitioner Curriculum (Training + Accreditation)
The SDN Academy is proud to introduce to you our newest initiative: The Service Design Practitioner Curriculum Program. This unique...
Sep 23, 2021
Build Your Way a Better {Problem Statement} with Roman Schoeneboom
We live in a complex world where old management mindsets no longer work and face new types of problems. But how do we reduce complexity?...
Sep 23, 2021
Dare to Draw - Visual Thinking Essentials with Roman Schoeneboom
Roman Schoeneboom is Business Transformation & Innovation Lead at EY, as well as Certified LEGO Serious Play facilitator, keynote...
Jun 14, 2021
Problem Framing 2.0 with Roman Schoeneboom
We live in a complex world where old management mindsets no longer work and face new types of problems. But how do we reduce complexity?...
Curious about the range of training possibilities offered by the SDN Academy?
The SDN Academy uses the resources of the foremost global community of service designers to advance your skills and your career
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