The Service Design Practitioner Curriculum is designed for those who want to build a solid foundation of service design practice and gather theoretical foundations, methodological skills, and practical experience.

Discover and experience key values of the improv applicable to service design.

Learn how service design empower organisations to deliver meaningful strategic value in this SDN Academy Masterclass.

Tame the mistakes in the design process and learn proven ways to deal with them with SDN Acc. Master Piotr Wojciechowski.

Join us for a sneak peek at how to design innovative services that go beyond the ordinary.

"Facilitating Creative Sessions" is a comprehensive course that prepares participants to lead effective group sessions in creative processes by teaching them essential facilitation skills. This course, designed for designers and professionals, combines theory, practical exercises, and feedback to improve facilitation techniques and soft skills.

Let's dive into the concept of social sustainability in service design and get guidance on designing socially sustainable.

Learn how to bring journey mapping from a simple workshop tool to an interconnected information system in organizations.

​​Discover the many benefits and methods of service prototyping. Get hands-on experience in this SDN Academy course.

Nowadays, leading (service design) teams is a very responsible and demanding task in both traditional and agile organisations. This 4-module learning journey is designed to support current or prospective leaders in managing their broad range of daily tasks.

Learn how to tackle service design implementation in this SDN Academy Masterclass.

Discover how to leverage the power of Language, AI, and service design principles to create exceptional service experiences in this 10-week online course.

Why is branding important for service design? Join Fiona Myles in this half-day course covering the key business considerations, principles and tools of branding for service design.