Online Courses
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Dr Tina Weisser

Service Design Management - setting the stage for Implementation

Nov 25 & Dec 2, 2021

Course language: 

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English

Learn how to tackle service design implementation in this SDN Academy Masterclass.

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Neil Collman

Service Design and Future Forecasting

January 26-27, 2022

Course language: 

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English

In this two part online workshop we’ll introduce the concept of developing a futures mindset, scanning the fringes for signals of change and applying that insight to make better choices as service designers in the present.

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Arash Golnam & Peter Horvath

Introduction to Systemic Design 2.0

November 30, 2021

Course language: 

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English

Introduction to Systemic Design 2.0 - A roadmap for realising the power of systems thinking in service design.

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Dr Tina Weisser

User Research Masterclass -
The art of asking

December 9&16, 2021

Course language: 

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English

Learn more about research fundamentals and conversation techniques in this SDN Academy Masterclass.

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On-demand Courses
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Olga Strelnyk

«БОЛЬШИЕ ПЕРЕМЕНЫ или «SERVICE DESIGN» - РУКОВОДСТВО К ДЕЙСТВИЮ»

Recorded

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Russian

Курс - погружение в мир сервис-дизайна с целью внедрения изменений в подходе при решении бизнес-задач.

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Cathy Huang

服务设计的时代机遇 - The Era of Opportunity for Service Design

Recorded

Course language: 

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Chinese

This course emphasises the necessity of service design and how to design user-oriented service systematically.

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