Online Courses
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Thomas Brandenburg

Service Design Practitioner Curriculum (Training + Accreditation)

Jan 16 - Mar 27, 2023

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English

The Service Design Practitioner Curriculum is designed for those who want to build a solid foundation of service design practice and gather theoretical foundations, methodological skills, and practical experience.

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Dr Tina Weisser

Service Design Leadership Lab

TBA, 2023

Course language: 

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English

Nowadays, leading (service design) teams is a very responsible and demanding task in both traditional and agile organisations. This 4-module learning journey is designed to support current or prospective leaders in managing their broad range of daily tasks.

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Dr Tina Weisser

User Research Masterclass -
The art of asking

TBA

Course language: 

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English

Learn more about research fundamentals and conversation techniques in this SDN Academy Masterclass.

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Carol Massá

Conceptualisation and Business Modeling

Feb 8, 2023

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English

Identify practical steps on how to develop a concept that is relevant to your business framing.

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Carol Massá

Strategic Design in Organisations

TBA, 2023

Course language: 

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English

Learn how service design empower organisations to deliver meaningful strategic value in this SDN Academy Masterclass.

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Dr Tina Weisser

Service Design Management

Feb 15&28, 2023

Course language: 

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English

Learn how to tackle service design implementation in this SDN Academy Masterclass.

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Neil Collman

Service Design and Future Forecasting

TBA

Course language: 

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English

In this two part online workshop we’ll introduce the concept of developing a futures mindset, scanning the fringes for signals of change and applying that insight to make better choices as service designers in the present.

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On-demand Courses
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Arash Golnam & Peter Horvath

Introduction to Systemic Design 2.0

Recorded

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English

Introduction to Systemic Design 2.0 - A roadmap for realising the power of systems thinking in service design.

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Olga Strelnyk

«БОЛЬШИЕ ПЕРЕМЕНЫ или «SERVICE DESIGN» - РУКОВОДСТВО К ДЕЙСТВИЮ»

Recorded

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Russian

Курс - погружение в мир сервис-дизайна с целью внедрения изменений в подходе при решении бизнес-задач.

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Cathy Huang

服务设计的时代机遇 - The Era of Opportunity for Service Design

Recorded

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Chinese

This course emphasises the necessity of service design and how to design user-oriented service systematically.

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