"Yes, and" - With Improv for Better Service Design
A course with SDN Acc. Master Thomas Brandenburg & Ana Osredkar
Early-bird Tickets end: Apr 30, 2024
Registration deadline: June 1, 2024
GENERAL INFO
Dates: June 1 2024
Hours: 2-5:30PM CEST / 7-10:30AM CST
Convert to your local time zone
Language:
English
Course level:
Basic/Intermediate
Location: Zoom
Platform details will be shared with course registrants prior to course
MEET THE TRAINER
Thomas Brandenburg (he/him)
SDN Acc. Master
Ana Osredkar (she/her)
SDN Academy Advisory Board
Course Description
Join us for a highly interactive workshop, where we'll explore how improv can enhance the service design process. Participants will gain fresh perspectives on storytelling, collaboration, ideation, and prototyping through engaging exercises and games. This inclusive workshop requires no prior experience. Seriously, we mean it. Don't miss this amazing opportunity to learn how to embrace the playful spirit of Improv.
Course Learning Objectives:
What you will learn:
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Through exercises discovery how to be a dynamic active listener
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Learn the improv mindset to overcoming the fear of making mistakes—and override your critical inner-voice
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Discover how to rapidly explore and prototyping ideas
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Through exercises practice better communication and storytelling
Who is this course for?
Design novices and seasoned designers
Course prerequisites
This inclusive workshop requires no prior experience
Financial Inclusion
We, as the Service Design Network, support financial inclusion as part of our DEI mission (Diversity, Equity and Inclusion), based on the world bank clusters. So, if you think you are eligible, please contact us at academy@service-design-network.org!
High income
Full training fee
Upper middle
income
Receive 25% discount
on the training fee
Lower middle
income
Receive 50% discount
on the training fee
Low income
Receive 75% discount
on the training fee
COURSE OUTLINE
High-level Agenda
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Overview of values and benefits of improv for designer
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Team building exercises
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Role playing and prototyping exercises
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Critique
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Overview of other methods and exercises
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Recap and reflections