Course Description

The world is dealing with increasingly complex problems that are deeply intertwined. In this context, all professional fields must consider how they can use their unique skills to make the world a better place for all. How can service design help to effect change for the better? The online courses will provide an overview of service design for change and give attendees the opportunity to collaborate on service design for the common good.

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High-level agenda

The agenda will centre on how to use the service design framework to effect organisational and social change. How can we use service design to effect change, and who should we collaborate with? Attendees will be guided through this process by using real-life examples and testing it together.

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Financial Inclusion

We as the SDN support financial inclusion as part of our DEI mission (Diversity, Equity and Inclusion), based on the world bank clusters. So, if you think you are eligible – please contact us at info@sdn-academy.org!