Prototyping Services
A course with SDN Acc. Master Thomas Brandenburg
Early-bird Tickets end: TBC
Registration deadline: TBC
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GENERAL INFO
Dates: TBC
Hours: TBC
Language:
English
Course level:
Basic/Intermediate
Location: Zoom
Platform details will be shared with course registrants prior to course
MEET THE TRAINERS
Thomas Brandenburg (he/him)
SDN Acc. Master
Twisha Shah-Brandenburg
Invited Trainer
Course Description
Prototyping plays a vital role in the service design process, allowing designers to test and refine their ideas before finalising a service or a product and service experience. Discover the many different approaches, including physical and digital methods, to effectively decide what and how to prototype. Learn from case studies, and gain hands-on experience in a real-world scenario.
Course Learning Objectives:
What you will learn:
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How to plan and propose prototypes.
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Best practices for prototyping
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How to measure the success of a prototype
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Exposure to newer prototyping methods
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Get hands-on prototyping experience
Who is this course for?
Service designer, design researcher, and UX designer
Course prerequisites
Have basic knowledge of the design process and service design.
Financial Inclusion
We, as the Service Design Network, support financial inclusion as part of our DEI mission (Diversity, Equity, and Inclusion), based on the World Bank clusters. So, if you think you are eligible, please contact us at academy@service-design-network.org!
High income
Full training fee
Upper middle
income
Receive 25% discount
on the training fee
Lower middle
income
Receive 50% discount
on the training fee
Low income
Receive 75% discount
on the training fee
COURSE OUTLINE
High-level Agenda
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Why prototype—the many needs and benefits
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Tried and true methods of service prototyping
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New methods of service prototyping
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How to measure success of a prototype
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Service design case studies on prototyping
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Hand-on prototyping
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Prototyping critique
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Tools and resources
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Recap and reflections
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What is the Service Design Network Academy?The SDN Academy is an educational initiative introduced by the Service Design Network (SDN) in 2019. Offering a series of education courses for both seasoned practitioners and those new to service design, our Academy is committed to advancing practitioner knowledge by sharing insights on the latest tools, methods and techniques shaping the future of our industry. Since its founding, the SDN Academy has run both public and in-house training for more than 1.100+ students, across more than 24 different course offerings. Course participants come from a range of backgrounds and experience levels.
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What is the Service Design Network?The SDN is a non-profit organization founded in 2004 and is the only community of its type world-wide. In addition to the SDN Academy, the SDN runs a series of annual Global Conferences, publishes the journal 'Touchpoint', recognizes best-in-class work through its Award program, supports a large network of local Chapters, and supports up-and-coming service designers through its Young Talent Board and associated activities. You can learn more about the SDN at www.service-design-network.org.
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Will I receive a course completion certificate?Yes, all participants who successfully complete the course (based on lecture progress, as well as completion of quizzes and assignments) will receive a course completion certificate.
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What are the criteria for enrolling in a course?We do not have specified prerequisites attached to our courses. Nevertheless, our course descriptions provide a clear understanding of the content to be delivered. We, therefore, encourage interested participants to read them carefully and self-identify if the course is the right level based on their background and needs.
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Where are the courses offered and in which languages?Our academy is a global initiative with the objective of providing courses in a multitude of languages. New courses (and their respective language offering) are added to our website on a regular basis. We encourage interested participants to review the program page here to learn more.
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Do you offer discounts on your lectures & courses?We at SDN believe that everyone should get the possibility to join our lectures & courses. If you feel that the prices we offer are too high for your current living situation, please feel free to reach out to us at info@sdn-academy.org. Service Design Network Members receive a 15% Discount on SDN Academy Tickets. Learn more about the SDN and our Membership here. Service Design Network Student Members receive a 50% Discount Code on SDN Academy Tickets. Learn more about the SDN and our Membership here.
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Do you offer in-house training programs?The academy is pleased to offer customised, in-house training for companies, agencies and academic institutions alike. Inquiries can be directed here.
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How do I become a trainer?The SDN is always happy to welcome new members into our group of expert trainers. To ensure we work with the best, we have incorporated a rigorous application process which includes a self-assessment and interview with our accreditation board. To learn more, please see here.
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How much do academy courses cost?Our academy courses vary in price. We recommend that you review the program page here to get an understanding of associated costs.
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What forms of payment do you accept?We accept the following means of payment: Credit/debit cards, PayPal, SEPA Direct Debit or Invoice. The availability of means of payment may be affected by your location.
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What is the cancellation/refund policy?You may cancel a course up to 30 days prior to, in order to get a full refund. Please visit our Terms and Conditions page to learn more.