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Prototyping Services 

A course with SDN Acc. Master Thomas Brandenburg

Early-bird Tickets end: Feb 29, 2024 

Registration deadline: Mar 23, 2024

GENERAL INFO

Dates:  March 23, 2024

Hours: 
07:00 am to 10:00 am CDT

/ 01:00 pm to 4:00 pm CET

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Language:

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English

Course level:

Basic/Intermediate

Location: Zoom

Platform details will be shared with course registrants prior to course

MEET THE TRAINER

Thomas Brandenburg (he/him)
SDN Acc. Master

Thomas_Brandenburg_portrait.jpg

Course Description

Prototyping plays a vital role in the service design process, allowing designers to test and refine their ideas before finalising a service or a product and service experience. Discover the many different approaches, including physical and digital methods, to effectively decide what and how to prototype. Learn from case studies, and gain hands-on experience in a real-world scenario.

Course Learning Objectives: 

What you will learn:

  • How to plan and propose prototypes. 

  • Best practices for prototyping

  • How to measure the success of a prototype 

  • Exposure to newer prototyping methods

  • Get hands-on prototyping experience

Who is this course for?

Service designer, design researcher, and UX designer

Course prerequisites

Have basic knowledge of the design process and service design.

Financial Inclusion

We, as the Service Design Network, support financial inclusion as part of our DEI mission (Diversity, Equity, and Inclusion), based on the World Bank clusters. So, if you think you are eligible, please contact us at academy@service-design-network.org

High income

Full training fee

Upper middle

income

Receive 25% discount

on the training fee

Lower middle

income

Receive 50% discount

on the training fee

Low income

Receive 75% discount

on the training fee

COURSE OUTLINE

High-level Agenda
  • Why prototype—the many needs and benefits

  • Tried and true methods of service prototyping

  • New methods of service prototyping

  • How to measure success of a prototype

  • Service design case studies on prototyping

  • Hand-on prototyping 

  • Prototyping critique 

  • Tools and resources

  • Recap and reflections

REGISTER NOW!

EARLY BIRD MEMBERS

MEMBERS

EARLY BIRD NON-MEMBERS

NON-MEMBERS

*Early Bird deadline: Feb 29, 2024
*Registration deadline: Mar 23, 2024

Prices
  • What is the Service Design Network Academy?
    The SDN Academy is an educational initiative introduced by the Service Design Network (SDN) in 2019. Offering a series of continuing education courses for seasoned practitioners and service design newbies alike, our academy is committed to advancing practitioner knowledge by sharing insights on the latest tools, methods and techniques shaping the future of our industry.
  • What are the criteria for enrolling in a course?
    We do not have specified prerequisites attached to our courses. Nevertheless, our course descriptions provide a clear understanding of the content to be delivered. We, therefore, encourage interested participants to read them carefully and self-identify if the course is the right level based on their background and needs.
  • Where are the courses offered and in which languages?
    Our academy is a global initiative with the objective of providing courses in a multitude of languages. New courses (and their respective language offering) are added to our website on a regular basis. We encourage interested participants to review the program page here to learn more.
  • Do you offer discounts on your lectures & courses?
    We at SDN believe that everyone should get the possibility to join our lectures & courses. If you feel that the prices we offer are too high for your current living situation, please feel free to reach out to us at info@sdn-academy.org. Service Design Network Members receive a 15% Discount on SDN Academy Tickets. Learn more about the SDN and our Membership here. Service Design Network Student Members receive a 50% Discount Code on SDN Academy Tickets. Learn more about the SDN and our Membership here.
  • Do you offer in-house training programs?
    The academy is pleased to offer customised, in-house training for companies, agencies and academic institutions alike. Inquiries can be directed here.
  • Do I receive a certificate upon completion of a course?
    Yes! Successful completion of some of the courses offered entitles you to an official SDN Academy certificate. More information can be find on the course page.
  • How do I become a trainer?
    SDN is always happy to welcome new members into our group of expert trainers. To ensure we work with the best, we have incorporated a rigorous application process which includes a self-assessment and interview with our accreditation board. To learn more, please see here.
  • How much do academy courses cost?
    Our academy courses vary in price. We recommend that you review the program page here to get an understanding of associated costs.
  • What forms of payment do you accept?
    We accept the following means of payment: all credit/debit cards, PayPal, SEPA Direct Debit or Invoice.
  • What is the cancellation/refund policy?
    You may cancel a course up to 30 days prior to, in order to get a full refund. Please visit our Terms and Conditions page to learn more.
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