High quality service design courses
delivered by experienced, SDN-accredited trainers, accessible to our world-wide community
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Upcoming courses & lectures
Thomas Brandenburg
Service Design Practitioner Curriculum (Training + Acc.)
June 4 - August 20, 2024
English
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Course date:
The Service Design Practitioner Curriculum is designed for those who want to build a solid foundation of service design practice and gather theoretical foundations, methodological skills, and practical experience.
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Julia Alberga
Facilitating Creative Sessions
May 16 - Jun 27, 2024
English
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"Facilitating Creative Sessions" is a comprehensive course that prepares participants to lead effective group sessions in creative processes by teaching them essential facilitation skills. This course, designed for designers and professionals, combines theory, practical exercises, and feedback to improve facilitation techniques and soft skills.
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Dr Tina Weisser
Service Design Leadership Lab
May 17 - Sept 26, 2024
English
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Nowadays, leading (service design) teams is a very responsible and demanding task in both traditional and agile organisations. This 4-module learning journey is designed to support current or prospective leaders in managing their broad range of daily tasks.
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Arash Golnam
Systems Thinking: The Yin and the Yang sides
on-demand course
English
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Through this course, learners will develop the essential attitude of thinking in systems, reflecting on thought patterns, comprehending relationships, connections, and interrelations, and exploring a wide variety of disciplines.
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Academy News
Service Design Management
By
SDN Academy
Successfully implementing service design projects is crucial to create a real impact. But what are the barriers to delivering new services, and what are the optimisation potentials? How can service designers support implementation? How to bridge the knowing-doing gap?
5 Tips on Facilitating Creative Sessions!
By
SDN Academy
Developing creative facilitation skills is crucial for trainers as it increases participant engagement, develops a positive learning atmosphere, and accommodates different learning styles. Here are 5 tips on facilitating creative sessions by Julia Alberga.
All trainers are SDN accredited
and considered to be experts
in the field
ABOUT THE ACADEMY
Our courses advance your professional development with new insights and tools
Successful completion of courses is recognised with a certificate
from the SDN Academy