top of page

NEWS STORY

Delivering a Double Punch: Back-to-Back SDN Academy Courses to Take Place in Munich

To remain at the forefront of the consistently evolving nature of business and the global challenges that leaders are facing, service designers need to be agile. Technological advances, environmental factors, political fluctuations and economic crisis all have repercussions on how we operate as a society. Adapting your practice to anticipate change and thereby respond in an appropriate manner requires forethought and structured planning. Service Design and Future Forecasting is the SDN Academy’s solution to ensuring you get there.


Taking place on November 21 in Munich (Designit), this one-day course will be presented by Neil Collman, head of the consultancy practise at leading strategic design consultancy Nile. Learn from one of the best in the business and walk away with a futures mindset that prepares you today for all the opportunities of tomorrow.


Ensure you are “fit for future” by joining us today!


***



Watching your project go beyond the concept phase to implementation reality is the utmost goal of all service designers. Creating true value for your clients and their customer requires the kind of mindset that puts a high-level focus on ensuring implementation is a part of your ultimate strategy. SDN Master Trainer Dr Tina Weisser has developed a one-day workshop entitled Service Design Implementation (November 22), to help get you thinking about implementation at the right time while ensuring you have the appropriate tools to support your efforts along the way.


See Dr Tina Weisser illustrate best-practise-approach during the course using the KUER model. This model, developed during her doctoral thesis, was in response to the lack of service design research which offers comprehensive analysis and structure and the influencing factors in the implementation of projects.


Prepare your projects for “real-world” application by taking a deep dive into the factors connected to success.


SELECTED UPCOMING COURSES

Journey Management

Feb 20-22, 2024

SDNA online live course

Course language:

English

English

Learn how to bring journey mapping from a simple workshop tool to an interconnected information system in organizations.

Branding for Service Design

April 18, 2024

SDNA online live course

Course language:

English

English

Why is branding important for service design? Join Fiona Myles in this half-day course covering the key business considerations, principles and tools of branding for service design.

Service Design Management

Mar 14 & 21, 2024

SDNA online live course

Course language:

English

English

Learn how to tackle service design implementation in this SDN Academy Masterclass.

Systems Thinking: The Yin and the Yang sides

on-demand course

SDNA on-demand curse

Course language:

English

English

Through this course, learners will develop the essential attitude of thinking in systems, reflecting on thought patterns, comprehending relationships, connections, and interrelations, and exploring a wide variety of disciplines.

bottom of page