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NEWS STORY

Delivering a Double Punch: Back-to-Back SDN Academy Courses to Take Place in Munich

To remain at the forefront of the consistently evolving nature of business and the global challenges that leaders are facing, service designers need to be agile. Technological advances, environmental factors, political fluctuations and economic crisis all have repercussions on how we operate as a society. Adapting your practice to anticipate change and thereby respond in an appropriate manner requires forethought and structured planning. Service Design and Future Forecasting is the SDN Academy’s solution to ensuring you get there.


Taking place on November 21 in Munich (Designit), this one-day course will be presented by Neil Collman, head of the consultancy practise at leading strategic design consultancy Nile. Learn from one of the best in the business and walk away with a futures mindset that prepares you today for all the opportunities of tomorrow.


Ensure you are “fit for future” by joining us today!


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Watching your project go beyond the concept phase to implementation reality is the utmost goal of all service designers. Creating true value for your clients and their customer requires the kind of mindset that puts a high-level focus on ensuring implementation is a part of your ultimate strategy. SDN Master Trainer Dr Tina Weisser has developed a one-day workshop entitled Service Design Implementation (November 22), to help get you thinking about implementation at the right time while ensuring you have the appropriate tools to support your efforts along the way.


See Dr Tina Weisser illustrate best-practise-approach during the course using the KUER model. This model, developed during her doctoral thesis, was in response to the lack of service design research which offers comprehensive analysis and structure and the influencing factors in the implementation of projects.


Prepare your projects for “real-world” application by taking a deep dive into the factors connected to success.


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SELECTED UPCOMING COURSES

The Design of Change: Essentials for Service Designers

May 8 & 22, 2025

SDNA online live course

Course language:

English

English

Every service designer faces the same challenge: dreaming up great concepts is one thing, making them work in the real world is another. Why do even the best user journeys and service concepts sometimes falter? What holds your team back from turning ideas into meaningful impact? This course bridges that gap.​

Service Design Leadership Lab

Apr 30 - Jul 2, 2025

SDNA online live course

Course language:

English

English

Nowadays, leading (service design) teams is a very responsible and demanding task in both traditional and agile organisations. This 4-module learning journey is designed to support current or prospective leaders in managing their broad range of daily tasks.

Branding for Service Design with AI Tools

on-demand course

SDNA on-demand curse

Course language:

English

English

Why is branding important for service design? Join Fiona Myles and Javier Garcia in this on-demand course covering the key business considerations, principles and tools of branding for service design supported by AI tools.

Service Design
Masterclasses Series

Mar 14 - May 20, 2025

SDNA online live course

Course language:

English

English

An 8-week, 8-module, online accreditation course relevant for established service designers looking to widen their horizons, advance their careers and increase their impact.

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