Great leadership starts with knowing yourself!
- SDN Academy
- Jun 25, 2024
- 2 min read
Do you understand the impact that you are having on your team and your organisation? Well, then it's time! Reflecting on your strengths, weaknesses, and leadership style is crucial for leading your team or organisation. Recognizing how your actions, decisions, and communication affect those around you can help you foster a positive and productive work environment.
Here are 5 Tips for Leadership in Service Design:
START WITH YOURSELF Know your strengths and weaknesses
ENSURE clarity about vision, mission, and expectations
BE HUMBLE “Pride makes us artificial and humility makes us real” Thomas Merton
EMBRACE a failure culture and admit when you don’t know
ENCOURAGE honest feedback and regular time for joint reflection
American author and motivational speaker, John C. Maxwell:
"You must first lead yourself before you can lead others."
Want to learn how?
Join us on July 4 for the next edition of the Service Design Leadership Lab at the SDN Academy!
This two-month learning journey is designed to support current or prospective leaders in managing their broad range of daily tasks. The course aims to enhance your leadership skills holistically, addressing these three dimensions: leading yourself, leading your team, and leading the organisation.
What are the takeaways from this training?
Develop your own leadership role and attitude by applying a set of methods, tools, and mental maps
Use a "Transformation Architect Tool Box“ for leaders and know about their impact
Reflect on your own behaviour through self-assessments and reflecting on real situations
Learn about different theories on how to empower and motivate your team
Become the leader that people would love to follow and much more!
Reading recommendations for Service Design Leadership:
Free for SDN Member
The past years have seen plenty of discussion around the terms ‘service design thinking’ and ‘service design doing’. In this issue, we feel it’s time to get a better understanding of ‘service design leading’. After all, that is how much of the thinking and doing gets done.
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