Every service designer faces the same challenge: dreaming up great concepts is one thing, making them work in the real world is another. Why do even the best user journeys and service concepts sometimes falter? What holds your team back from turning ideas into meaningful impact? This course bridges that gap.​

Nowadays, leading (service design) teams is a very responsible and demanding task in both traditional and agile organisations. This 4-module learning journey is designed to support current or prospective leaders in managing their broad range of daily tasks.

Why is branding important for service design? Join Fiona Myles and Javier Garcia in this on-demand course covering the key business considerations, principles and tools of branding for service design supported by AI tools.

An 8-week, 8-module, online accreditation course relevant for established service designers looking to widen their horizons, advance their careers and increase their impact.