NEWS STORY

Successfully Implementing Service Design Projects

Updated: Apr 7


Dr Tina Weisser (Service Design Master)

Why is the success rate in implementing service design projects still low? Why do brilliant concepts fail when it comes to anchoring them in the daily business of the client organisation?


Watching your project go beyond the concept phase to implementation reality is the utmost goal of all service designers. Creating true value for your clients and their customer requires the kind of mindset that puts a high-level focus on ensuring implementation is a part of your ultimate strategy. SDN accredited Service Design Master Trainer Dr. Tina Weisser has developed a two-day online workshop entitled Service Design Management: Setting the stage for Implementation (July 8 & 15), to help get you thinking about implementation at the right time while ensuring you have the appropriate tools to support your efforts along the way.

See Dr Tina Weisser illustrate best-practise-approach during the course using the KUER model. This model, developed during her doctoral thesis, was in response to the lack of service design research which offers comprehensive analysis and structure and the influencing factors in the implementation of projects.




Join Dr Tina Weisser on July 8 & 15 and prepare your projects for “real-world” application by taking a deep dive into the factors connected to success.



Do you want to read more about Service Design Implementation? Have a look at this Article about "Successfully Implementing Service Design Projects" by Dr. Tina Weisser:


This article by Tina Weisser is part of Touchpoint Vol. 10 No. 1 - From Design to Implementation. Discover the full list of articles of this Touchpoint issue to get a sneak peek at more fascinating articles! Touchpoint is available to purchase in print and PDF format.

SELECTED UPCOMING COURSES

Build Your Way a Better
{Problem Statement}

August 9, 2021

SDNA online live course

Course language:

English

English

No matter what you are working on, {problem framing} will help you and your team make better decisions faster. This Advanced course will help you to frame your own problem statement, review and test it.

Strategic Design in Organisations

August 10-11, 2021

SDNA online live course

Course language:

English

English

Learn how service design empower organisations to deliver meaningful strategic value in this SDN Academy Masterclass.

Dare to Draw - Visual Thinking Essentials

July 26, 2021

SDNA online live course

Course language:

English

English

You don’t need to be an artist to master the basics of a visual thinking. It’s drawing, not rocket science. Join this SDN Academy course and learn more about Visuals Thinking Essentials.

Service Design for Resilient Strategic Planning

August 2-5, 2021

SDNA online live course

Course language:

English

English

Create a resilient strategic plan that puts your organisation on solid footing now and in the future.