NEWS STORY

Successfully Implementing Service Design Projects

Why is the success rate in implementing service design projects still low? Why do brilliant concepts fail when it comes to anchoring them in the daily business of the client organisation?

Join the Workshop: https://bit.ly/SDNAimpl

Watching your project go beyond the concept phase to implementation reality is the utmost goal of all service designers. Creating true value for your clients and their customer requires the kind of mindset that puts a high-level focus on ensuring implementation is a part of your ultimate strategy. SDN Master Trainer Dr Tina Weisser has developed a two-day online workshop entitled Advanced Service Design: from Organizational Change to Implementation (July 22-23), to help get you thinking about implementation at the right time while ensuring you have the appropriate tools to support your efforts along the way.

See Dr Tina Weisser illustrate best-practise-approach during the course using the KUER model. This model, developed during her doctoral thesis, was in response to the lack of service design research which offers comprehensive analysis and structure and the influencing factors in the implementation of projects.

Prepare your projects for “real-world” application by taking a deep dive into the factors connected to success.


Do you want to read more about Service Design Implementation? Have a look at this Article about "Successfully Implementing Service Design Projects" by Dr. Tina Weisser:


https://bit.ly/2RnVMnX


This article by Tina Weisser is part of Touchpoint Vol. 10 No. 1 - From Design to Implementation. Discover the full list of articles of this Touchpoint issue to get a sneak peek at more fascinating articles! Touchpoint is available to purchase in print and PDF format.

SELECTED UPCOMING COURSES

Service Design Management - setting the stage for Implementation

12&17 Nov 2020

SDNA online live course

Course language:

English

Learn how to tackle service design implementation in this SDN Academy Masterclass.

User Research Masterclass - The art of asking

25 Nov& 02 Dec 2020

SDNA online live course

Course language:

English

Learn more about psychological research fundamentals and powerful conversation techniques in this SDN Academy Masterclass.

Advancing Service Design: three perspectives

11-12,14 Aug 2020

SDNA online live course

Course language:

English

Learn more about these three views into advanced service design doing: collaboration, prototyping, and journey mapping in this SDN Academy Masterclass.

The Strategic Role of Service Design in Organisations - A two part course

5-6 Aug 2020

SDNA online live course

Course language:

English

Learn how service design empower organisations to deliver meaningful strategic value in this SDN Academy Masterclass.