Masterclass Employee Experience - Service Design für HR

9-10 Mar 2020

Munich, Germany

Course language:

German

Das Erleben der Mitarbeiter („EmployeeExperience“) bewusst gestalten lernen.

This is Service Design Doing

12-14 Feb 2020

Paris, France

Course language:

French

Apprenez comment appliquer le Service Design Thinking à l'innovation rapide des Expériences Client dans les écosystèmes produit-service multicanaux. L’ «Essentials School» de Paris 'This is Service Design Doing' aura lieu du 12 au 14 février 2020.

Service Design Implementation

4 March 2020

Cologne, Germany

Course language:

English

Achieving successful implementation is a perennial challenge for service design. Discover techniques to ensure implementation success.

Service Design – From Discover to Deliver and Beyond

31 Jan, 01 Feb, 20 Mar, 21 Mar, 17 Apr, 15 May 2020

Helsinki, Finland

Course language:

English

Six-day hands-on minds-on immersive training on designing services for commissioned business cases.