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NEWS STORY

Problem Framing 2.0 with Roman Schoeneboom

Updated: Nov 24, 2021


SDN Acc. Service Design Master Roman Schoeneboom

We live in a complex world where old management mindsets no longer work and face new types of problems. But how do we reduce complexity? According to SDN Accredited Service Design Master Roman Schöneboom, the answer is Problem Framing! The concept of Problem Framing entails complex or complicated content that is not simplified but thoroughly designed and newly 'framed'.


Roman is currently the UX Design Systems Lead at Credit Suisse. With ten years of professional experience, he knows that you have to ask the right questions to get correct answers. His course "Problem Framing 2.0" returns to the SDN Academy on June 21, 2021. This "back by popular demand" program will work with participants to explore the importance of framing and a roadmap to a realistic problem framing process.


Here's what one student had to say after taking Roman's course:



This course is designed for all levels, whether you are a service designer, UX designer, design researcher, experienced designer or experienced strategist. Join Roman's Problem Framing 2.0 course and learn all about the essentials of the problem framing process.

Interested? Join the workshop in June here.

SELECTED UPCOMING COURSES

Designers Enhance Your Skills with Improv

Oct 4, 2023

SDNA online live course

Course language:

English

English

Discover and experience key values of the improv applicable to service design.

Service Design Leadership Lab

Oct 19, 2023 - Jan 22, 2024

SDNA online live course

Course language:

English

English

Nowadays, leading (service design) teams is a very responsible and demanding task in both traditional and agile organisations. This 4-module learning journey is designed to support current or prospective leaders in managing their broad range of daily tasks.

Service Design Logic: From Keywords to Blueprints

Nov 3, 2023 - Jan26, 2024

SDNA online live course

Course language:

English

English

Discover how to leverage the power of Language, AI, and service design principles to create exceptional service experiences in this 10-week online course.

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