NEWS STORY

Problem Framing 2.0 with Roman Schoeneboom


SDN Acc. Service Design Master Roman Schoeneboom

We live in a complex world where old management mindsets no longer work and face new types of problems. But how do we reduce complexity? According to SDN Accredited Service Design Master Roman Schöneboom, the answer is Problem Framing! The concept of Problem Framing entails complex or complicated content that is not simplified but thoroughly designed and newly 'framed'.


Roman is currently the UX Design Systems Lead at Credit Suisse. With ten years of professional experience, he knows that you have to ask the right questions to get correct answers. His course "Problem Framing 2.0" returns to the SDN Academy on June 21, 2021. This "back by popular demand" program will work with participants to explore the importance of framing and a roadmap to a realistic problem framing process.


Here's what one student had to say after taking Roman's course:



This course is designed for all levels, whether you are a service designer, UX designer, design researcher, experienced designer or experienced strategist. Join Roman's Problem Framing 2.0 course and learn all about the essentials of the problem framing process.

Interested? Join the workshop in June here.

SELECTED UPCOMING COURSES

Simplification of Workplace

November 10-12, 2021

SDNA online live course

Course language:

English

English

Crush complexity to ease employee experience, increase business flexibility and scalability.

Service Design Management - setting the stage for Implementation

Nov 25 & Dec 2, 2021

SDNA online live course

Course language:

English

English

Learn how to tackle service design implementation in this SDN Academy Masterclass.

Service Design and Branding

November 17, 2021

SDNA online live course

Course language:

English

English

This SDN Academy half-day course will provide insights on key business considerations, principles and branding tools for service design.

Service Design Practitioner Curriculum
(Training + Accreditation)

November 15, 2021 - January 31, 2022

SDNA online live course

Course language:

English

English

The SDN Academy is proud to introduce to you our newest initiative: Service Design Practitioner Curriculum Program starting on November 15, 2021 (save the date to your calendar). This unique training program is designed for those who want to build a solid foundation of service design practice and gather theoretical foundations, methodological skills, and practical experience. Therefore, this training is for anyone who wants to learn the basics of service design.