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NEWS STORY

Problem Framing 2.0 with Roman Schoeneboom

Updated: Nov 24, 2021


SDN Acc. Service Design Master Roman Schoeneboom

We live in a complex world where old management mindsets no longer work and face new types of problems. But how do we reduce complexity? According to SDN Accredited Service Design Master Roman Schöneboom, the answer is Problem Framing! The concept of Problem Framing entails complex or complicated content that is not simplified but thoroughly designed and newly 'framed'.


Roman is currently the UX Design Systems Lead at Credit Suisse. With ten years of professional experience, he knows that you have to ask the right questions to get correct answers. His course "Problem Framing 2.0" returns to the SDN Academy on June 21, 2021. This "back by popular demand" program will work with participants to explore the importance of framing and a roadmap to a realistic problem framing process.


Here's what one student had to say after taking Roman's course:



This course is designed for all levels, whether you are a service designer, UX designer, design researcher, experienced designer or experienced strategist. Join Roman's Problem Framing 2.0 course and learn all about the essentials of the problem framing process.

Interested? Join the workshop in June here.

SELECTED UPCOMING COURSES

Journey Management

Feb 20-22, 2024

SDNA online live course

Course language:

English

English

Learn how to bring journey mapping from a simple workshop tool to an interconnected information system in organizations.

Branding for Service Design

April 18, 2024

SDNA online live course

Course language:

English

English

Why is branding important for service design? Join Fiona Myles in this half-day course covering the key business considerations, principles and tools of branding for service design.

Service Design Management

Mar 14 & 21, 2024

SDNA online live course

Course language:

English

English

Learn how to tackle service design implementation in this SDN Academy Masterclass.

Systems Thinking: The Yin and the Yang sides

on-demand course

SDNA on-demand curse

Course language:

English

English

Through this course, learners will develop the essential attitude of thinking in systems, reflecting on thought patterns, comprehending relationships, connections, and interrelations, and exploring a wide variety of disciplines.

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