NEWS STORY

SDN Academy Video Launch - Happy SDDay!

Updated: Jun 2, 2020

Do good - give back! - The SDN Academy is pleased to share with you the release of a curated collection of free online lectures and mini-courses as part of a new online learning initiative.

In April 2020, the SDN Academy, in light of the COVID-19 pandemic, launched a series of free online lectures and mini-courses as an agile response to the ongoing learning needs of the community. These sessions, led by a global group of SDN trainers and speakers, focused around several trending service design-related topics. We know that many in the community were unable to actively participate in these courses, which is why we are pleased to present a curated collection of those sessions in recognition of Service Design Day, all for your viewing pleasure.


Find all videos here: https://bit.ly/SDNAvideos


We want to thank all of the incredible trainers and speakers who shared their knowledge with us and hope that you enjoy these videos. After viewing, we would welcome your feedback here on their content, as this is the first step in delivering more online learning to the community and your insights are essential to ensure we get this right!



Our Service Design Day Theme this year is again "Do good - give back!" a theme we felt appropriately aligned with all the challenges currently facing society. We, at the SDN, have also felt the economic effects of this global pandemic, with significant losses to our income significantly affecting the stability of our organisation. We, nevertheless, are committed to weathering these circumstances and hope that you might consider, upon viewing this curated collection of videos, a donation to help our non-profit organisation survive. We would be most grateful for your support.


We wish you all a Happy Service Design Day!



SELECTED UPCOMING COURSES

Service Design Management - setting the stage for Implementation

08&15 July 2021

SDNA online live course

Course language:

English

Learn how to tackle service design implementation in this SDN Academy Masterclass.

Service Design Lehrgang 2021 Dresden

27-28 April & 7-8 Juni 2021

Dresden, Germany

Course language:

German

Die Methoden des Service Design ermöglichen einen »Mind­change«, der die gesamte Firmenkultur auf Innovation einschwört. Lernen Sie den Service-Design-Prozess in- und auswendig kennen in diesem 4-tägigen Lehrgang in Dresden.

Service Design Lehrgang 2021 Wien

15-16 April & 10-11 Mai & 10-11 Juni 2021

Vienna, Austria

Course language:

German

Die Methoden des Service Design ermöglichen einen »Mind­change«, der die gesamte Firmenkultur auf Innovation einschwört. Lernen Sie den Service-Design-Prozess in- und auswendig kennen in diesem 6-tägigen Lehrgang in Wien.

Service Design and Branding

24 Mar 2021

SDNA online live course

Course language:

English

This SDN Academy half-day course will provide insights on key business considerations, principles and branding tools for service design.