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NEWS STORY

SDN Academy Video Launch - Happy SDDay!

Updated: Jun 2, 2020

Do good - give back! - The SDN Academy is pleased to share with you the release of a curated collection of free online lectures and mini-courses as part of a new online learning initiative.

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In April 2020, the SDN Academy, in light of the COVID-19 pandemic, launched a series of free online lectures and mini-courses as an agile response to the ongoing learning needs of the community. These sessions, led by a global group of SDN trainers and speakers, focused around several trending service design-related topics. We know that many in the community were unable to actively participate in these courses, which is why we are pleased to present a curated collection of those sessions in recognition of Service Design Day, all for your viewing pleasure.


Find all videos here: https://bit.ly/SDNAvideos


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We want to thank all of the incredible trainers and speakers who shared their knowledge with us and hope that you enjoy these videos. After viewing, we would welcome your feedback here on their content, as this is the first step in delivering more online learning to the community and your insights are essential to ensure we get this right!



Our Service Design Day Theme this year is again "Do good - give back!" a theme we felt appropriately aligned with all the challenges currently facing society. We, at the SDN, have also felt the economic effects of this global pandemic, with significant losses to our income significantly affecting the stability of our organisation. We, nevertheless, are committed to weathering these circumstances and hope that you might consider, upon viewing this curated collection of videos, a donation to help our non-profit organisation survive. We would be most grateful for your support.


We wish you all a Happy Service Design Day!


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SELECTED UPCOMING COURSES

Branding for Service Design with AI Tools

on-demand course

SDNA on-demand curse

Course language:

English

English

Why is branding important for service design? Join Fiona Myles and Javier Garcia in this on-demand course covering the key business considerations, principles and tools of branding for service design supported by AI tools.

Service Design Practitioner Curriculum (Training + Acc.)

Oct 2 - Dec 18, 2025

SDNA online live course

Course language:

English

English

The Service Design Practitioner Curriculum is designed for those who want to build a solid foundation of service design practice and gather theoretical foundations, methodological skills, and practical experience.

Service Design
Masterclasses Series

Mar 5 - May 11, 2026

SDNA online live course

Course language:

English

English

An 8-week, 8-module, online accreditation course relevant for established service designers looking to widen their horizons, advance their careers and increase their impact.

Systems Thinking: The Yin and the Yang sides

on-demand course

SDNA on-demand curse

Course language:

English

English

Through this course, learners will develop the essential attitude of thinking in systems, reflecting on thought patterns, comprehending relationships, connections, and interrelations, and exploring a wide variety of disciplines.

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