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NEWS STORY

Service Design Practitioner Curriculum (Training + Accreditation)

Updated: Feb 9, 2022


The Service Design Process

The SDN Academy is proud to introduce to you our newest initiative: The Service Design Practitioner Curriculum Program. This unique training program is designed for those who want to build a solid foundation of service design practice and gather theoretical foundations, methodological skills, and practical experience. Therefore, this training is for anyone who wants to learn the basics of service design.


The program consists of 32 hours, structured in six modules of online sessions, five modules of assignments and on-demand content. The participants of this curriculum will get free access to the Accreditation Test to become an official SDN Accredited Practitioner, which includes a two-year SDN membership with all its benefits.


This training will be facilitated by our very own SDN President and SDN Acc. Master, Prof. Birgit Mager, our SDN Accredited Master Barbara Weber-Kainz, Linda Kaszubski and other exclusive international guests.



Want to start your Service Design Journey in 2022?

The Service Design Practitioner Curriculum comes back to the SDN Academy multiple times in 2022. Next Session starts on Feb 7, 2022:

You missed this session? Let us know if you are interested in joining us in May/June 2022 and we notify you via email once the new dates are published! Pre-register here.



Financial Inclusion

We at the SDN support financial inclusion as part of our DEI mission (Diversity, Equity and Inclusion), based on the world bank clusters. Please note that a supplemental list is also available for countries not registered within this index due to being territories of other countries or smaller independent nations.



Practitioner Accreditation

The SDN Accreditation Program is an independent certification confirming that you have met established criteria and competencies within the field of service design. Learn more about the Accreditation Process here.

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SELECTED UPCOMING COURSES

Service Design Practitioner Curriculum (Training + Acc.)

June 4 - August 20, 2024

SDNA online live course

Course language:

English

English

The Service Design Practitioner Curriculum is designed for those who want to build a solid foundation of service design practice and gather theoretical foundations, methodological skills, and practical experience.

Systems Thinking: The Yin and the Yang sides

on-demand course

SDNA on-demand curse

Course language:

English

English

Through this course, learners will develop the essential attitude of thinking in systems, reflecting on thought patterns, comprehending relationships, connections, and interrelations, and exploring a wide variety of disciplines.

Service Design Management

July 18 & 25, 2024

SDNA online live course

Course language:

English

English

Learn how to tackle service design implementation in this SDN Academy Masterclass.

Service Design Leadership Lab

July 4 - Oct 16, 2024

SDNA online live course

Course language:

English

English

Nowadays, leading (service design) teams is a very responsible and demanding task in both traditional and agile organisations. This 4-module learning journey is designed to support current or prospective leaders in managing their broad range of daily tasks.

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