NEWS STORY

New course! Service Design and Future Forecasting

Sarah Ronald and Neil Collman of UK-based service design agency Nile are bringing a new course to the SDN Academy.



Course description

The world is speeding up and the stakes are only getting higher. How can service designers more deliberately influence and prepare for challenges and significant shifts in environment, society, technology and politics? By developing a structured way to think about the future, we can find ways to look beyond the noise of the present to work towards preferred outcomes for service providers, users and stakeholders. In this one day workshop we’ll introduce the concept of developing a futures mindset, scanning the fringes for signals of change and applying that insight to make better choices as service designers in the present.


Dates and locations

The course will take place as follows:


25 October 2019

Cologne, Germany

Click here for more info and to register


21 November 2019

Munich, Germany

Click here for more info and to register


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SELECTED UPCOMING COURSES

Introduction to Systemic Design 2.0

November 30, 2021

SDNA online live course

Course language:

English

English

Introduction to Systemic Design 2.0 - A roadmap for realising the power of systems thinking in service design.

«БОЛЬШИЕ ПЕРЕМЕНЫ или «SERVICE DESIGN» - РУКОВОДСТВО К ДЕЙСТВИЮ»

on-demand course

SDNA on-demand course

Course language:

Russian

Russian

Курс - погружение в мир сервис-дизайна с целью внедрения изменений в подходе при решении бизнес-задач.

Service Design Management - setting the stage for Implementation

Nov 25 & Dec 2, 2021

SDNA online live course

Course language:

English

English

Learn how to tackle service design implementation in this SDN Academy Masterclass.