NEWS STORY

New course! Service Design and Future Forecasting

Sarah Ronald and Neil Collman of UK-based service design agency Nile are bringing a new course to the SDN Academy.



Course description

The world is speeding up and the stakes are only getting higher. How can service designers more deliberately influence and prepare for challenges and significant shifts in environment, society, technology and politics? By developing a structured way to think about the future, we can find ways to look beyond the noise of the present to work towards preferred outcomes for service providers, users and stakeholders. In this one day workshop we’ll introduce the concept of developing a futures mindset, scanning the fringes for signals of change and applying that insight to make better choices as service designers in the present.


Dates and locations

The course will take place as follows:


25 October 2019

Cologne, Germany

Click here for more info and to register


21 November 2019

Munich, Germany

Click here for more info and to register


Stay tuned

Sign up for the SDN Academy email newsletter to learn about all our course announcements, and follow us on social media


#sdnacademy #sdnetwork #servicedesign

SELECTED UPCOMING COURSES

Free mini-course: Intro to Lean-Agile Service Design

14 Apr 2020

SDNA online course

Course language:

English

A free mini-course to introduce the topic of Lean, Agile and Service Design.

Free mini-course: Major Tom to Ground Control: Cognitive Biases in Service Design Projects

8 Apr 2020

SDNA online course

Course language:

English

A free mini-course to introduce the topic of cognitive biases and its relevance in Service Design projects.

Free mini-course: ЭКОСИСТЕМА КЛИЕНТА В ПЕРИОД ГЛОБАЛЬНЫХ ИЗМЕНЕНИЙ

9 Apr 2020

SDNA online course

Course language:

Russian

A free mini-course to introduce the topic of
customer ecosystems during global change.

Free mini-course: Service Design for the Circular Economy

6 Apr 2020

SDNA online course

Course language:

English

A free mini-course to teach service designers the principles of designing for circular economy initiatives