NEWS STORY

New course! Service Design and Future Forecasting

Sarah Ronald and Neil Collman of UK-based service design agency Nile are bringing a new course to the SDN Academy.



Course description

The world is speeding up and the stakes are only getting higher. How can service designers more deliberately influence and prepare for challenges and significant shifts in environment, society, technology and politics? By developing a structured way to think about the future, we can find ways to look beyond the noise of the present to work towards preferred outcomes for service providers, users and stakeholders. In this one day workshop we’ll introduce the concept of developing a futures mindset, scanning the fringes for signals of change and applying that insight to make better choices as service designers in the present.


Dates and locations

The course will take place as follows:


25 October 2019

Cologne, Germany

Click here for more info and to register


21 November 2019

Munich, Germany

Click here for more info and to register


Stay tuned

Sign up for the SDN Academy email newsletter to learn about all our course announcements, and follow us on social media


#sdnacademy #sdnetwork #servicedesign

SELECTED UPCOMING COURSES

Build Your Way a Better
{Problem Statement}

August 9, 2021

SDNA online live course

Course language:

English

English

No matter what you are working on, {problem framing} will help you and your team make better decisions faster. This Advanced course will help you to frame your own problem statement, review and test it.

Strategic Design in Organisations

August 10-11, 2021

SDNA online live course

Course language:

English

English

Learn how service design empower organisations to deliver meaningful strategic value in this SDN Academy Masterclass.

Dare to Draw - Visual Thinking Essentials

July 26, 2021

SDNA online live course

Course language:

English

English

You don’t need to be an artist to master the basics of a visual thinking. It’s drawing, not rocket science. Join this SDN Academy course and learn more about Visuals Thinking Essentials.

Service Design for Resilient Strategic Planning

August 2-5, 2021

SDNA online live course

Course language:

English

English

Create a resilient strategic plan that puts your organisation on solid footing now and in the future.