NEWS STORY

New course! Service Design and Future Forecasting

Sarah Ronald and Neil Collman of UK-based service design agency Nile are bringing a new course to the SDN Academy.



Course description

The world is speeding up and the stakes are only getting higher. How can service designers more deliberately influence and prepare for challenges and significant shifts in environment, society, technology and politics? By developing a structured way to think about the future, we can find ways to look beyond the noise of the present to work towards preferred outcomes for service providers, users and stakeholders. In this one day workshop we’ll introduce the concept of developing a futures mindset, scanning the fringes for signals of change and applying that insight to make better choices as service designers in the present.


Dates and locations

The course will take place as follows:


25 October 2019

Cologne, Germany

Click here for more info and to register


21 November 2019

Munich, Germany

Click here for more info and to register


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SELECTED UPCOMING COURSES

Service Design for Food and Gastronomy Industry

July 7, 2022

SDNA on-demand lecture

Course language:

English

English

Learn how to implement service design tools and methods in your food & gastronomy business.

User Research Masterclass -
The art of asking

July 8&14, 2022

SDNA online live course

Course language:

English

English

Learn more about research fundamentals and conversation techniques in this SDN Academy Masterclass.

Service Design Practitioner Curriculum (Training + Accreditation)

TBA

SDNA online live course

Course language:

English

English

The Service Design Practitioner Curriculum is designed for those who want to build a solid foundation of service design practice and gather theoretical foundations, methodological skills, and practical experience.