High quality service design courses delivered by experienced and SDN-accredited trainers, world-wide
"Participating in this course was a unique experience. I joined this course to get an understanding on how I can present to my Senior management what Service design approach is and articulate what it can bring to our organization. Carol was able to exactly provide this framework in this course and I am already using it to communicate with my Senior management team and they want me to now go ahead and present them with a plan of action."
Josh, Course participant
"Strategic Design in Organisations"
August 2020, SDN Academy online
All trainers are SDN accredited and
considered to be experts in the field
SDN Academy courses advance your professional development with new insights and tools
Successful completion of courses is recognised with a certificate from the SDN Academy
SELECTED UPCOMING COURSES
Systems Thinking: The Yin and the Yang sides
on-demand course
SDNA on-demand curse
Course language:
English
Through this course, learners will develop the essential attitude of thinking in systems, reflecting on thought patterns, comprehending relationships, connections, and interrelations, and exploring a wide variety of disciplines.
Service Design Leadership Lab: Leading with AI
Apr 29 - July 22, 2026
SDNA online live course
Course language:
English
Leading (service design) teams is a challenging and demanding task, in both traditional and agile organisations. This 4-module learning journey is designed to support current or prospective leaders in succeeding in their roles. The role of AI as a support function will also be discussed.
Service Design Practitioner Curriculum (Training + Acc.)
Feb 6 - Apr 24, 2026
SDNA online live course
Course language:
English
The Service Design Practitioner Curriculum is designed for those who want to build a solid foundation of service design practice and gather theoretical foundations, methodological skills, and practical experience.
Branding for Service Design with AI Tools
on-demand course
SDNA on-demand curse
Course language:
English
Why is branding important for service design? Join Fiona Myles and Javier Garcia in this on-demand course covering the key business considerations, principles and tools of branding for service design supported by AI tools.
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Any questions?
Please contact us if you have any questions about our courses, locations, trainers or registration. We are also happy to answer questions about accreditation.