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NEWS STORY

SDN Academy launches new live sessions

Updated: Mar 11, 2021

We are happy to inform you that there are new courses and lectures now available on the SDN Academy Website. Join us online and get your ticket!




The SDN Academy is pleased to welcome:

Dr. Tina Weisser with her two courses about "Advanced Service Design - from Organisational Change to Implementation" on 22-23 July, 2020 and "User Research Masterclass - The art of asking" on 30-31 July, 2020.


Dr. Anna Whicher with her lecture about "Design for policy & service in public sector innovation labs" on 27 July, 2020.


Carol Massá with her course about "The Strategic Role of Service Design in Organisations - A two part course" on 5-6 Aug,2020.


 
 
 

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SELECTED UPCOMING COURSES

The Design of Change: Essentials for Service Designers

May 22 & June 5, 2025

SDNA online live course

Course language:

English

English

Every service designer faces the same challenge: dreaming up great concepts is one thing, making them work in the real world is another. Why do even the best user journeys and service concepts sometimes falter? What holds your team back from turning ideas into meaningful impact? This course bridges that gap.​

Branding for Service Design with AI Tools

on-demand course

SDNA on-demand curse

Course language:

English

English

Why is branding important for service design? Join Fiona Myles and Javier Garcia in this on-demand course covering the key business considerations, principles and tools of branding for service design supported by AI tools.

Journey Management

June 3-5, 2025

SDNA online live course

Course language:

English

English

Learn how to bring journey mapping from a simple workshop tool to an interconnected information system in organizations.

Service Design Leadership Lab

Apr 30 - Jul 2, 2025

SDNA online live course

Course language:

English

English

Nowadays, leading (service design) teams is a very responsible and demanding task in both traditional and agile organisations. This 4-module learning journey is designed to support current or prospective leaders in managing their broad range of daily tasks.

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