NEWS STORY

SDN Academy to offer free online lectures and mini-courses

Updated: Apr 1

The coronavirus crisis presents a new challenge for service designers around the world - just as it has for people from all walks of life. The SDN is already evaluating its impacts on our organization, and looking at ways we can bring service designers together and support them during this difficult time, using the power of our network.


In the face of this challenge, we think it's important to offer new ways to educate and inform one another, and to make use of our incredible community. Therefore, we're pleased to announce that the SDN Academy will be holding a series of free lectures and mini-courses, in the upcoming weeks.


We're currently reaching out to our network of accredited trainers and master trainers, and looking to invite selected other speakers and trainers to participate.


At launch, we have four mini-courses and lectures that are open for registration: "Service Design for the Circular Economy" (by Jesse Grimes), "Major Tom to Ground Control: Cognitive Biases in Service Design Projects" (by Tina Weisser and Eike Wagner), a Russian-language course "Client Ecosystems During Global Change" (by Olga Strelnyk) and "Intro to Lean-Agile Service Design" (by Kateryna Zaiko and Andriy Romanukha). Several other exciting courses from other experts in the field are being finalized and will be announced in the coming days.


Want to stay up-to-date and register for a lecture or mini-course?

Please ensure you sign up to the SDN Academy newsletter, through the link at the bottom of this page. In addition, we will post all content on the Courses page of this website, so keep an eye there too. You can also follow our social media channels, at the bottom of this page.


Can you volunteer to present content to our community?

We also welcome those who want to volunteer to present a lecture or mini-course. Content proposals may be submitted through this form: https://forms.gle/2cqM1EVCkhRZLP2g8





SELECTED UPCOMING COURSES

Service Design Management - setting the stage for Implementation

12&17 Nov 2020

SDNA online live course

Course language:

English

Learn how to tackle service design implementation in this SDN Academy Masterclass.

User Research Masterclass - The art of asking

25 Nov& 02 Dec 2020

SDNA online live course

Course language:

English

Learn more about psychological research fundamentals and powerful conversation techniques in this SDN Academy Masterclass.

Advancing Service Design: three perspectives

11-12,14 Aug 2020

SDNA online live course

Course language:

English

Learn more about these three views into advanced service design doing: collaboration, prototyping, and journey mapping in this SDN Academy Masterclass.

The Strategic Role of Service Design in Organisations - A two part course

5-6 Aug 2020

SDNA online live course

Course language:

English

Learn how service design empower organisations to deliver meaningful strategic value in this SDN Academy Masterclass.