top of page
NEWS
Sep 23, 2021
Dare to Draw - Visual Thinking Essentials with Roman Schoeneboom
Roman Schoeneboom is Business Transformation & Innovation Lead at EY, as well as Certified LEGO Serious Play facilitator, keynote...
Jun 14, 2021
Problem Framing 2.0 with Roman Schoeneboom
We live in a complex world where old management mindsets no longer work and face new types of problems. But how do we reduce complexity?...
Mar 11, 2021
Service Design Lehrgang 2021 - Wien & Dresden
Service Design Development liefert Unternehmen ein kraftvolles Instrument zur Erneuerung und Transformation von innen. Ursprünglich...
Feb 12, 2021
Taking a Deep Dive into Qualitative Research with Dr. Tina Weisser
Qualitative research is a methodology used to gather objective and unbiased insights from a specific group to better understand a problem...
Feb 1, 2021
Strategic Design in Organisations with Carol Massá
According to the book The Living Company authored by Royal Dutch/Shell executive Arie de Geus (1997), a "living company" is characterised...
Dec 16, 2020
Happy Holidays from the SDN
Dear Community, We at the SDN Academy want to say thank you, to you: Our Community! We are super grateful that you joined us this year...
Oct 6, 2020
On-demand Russian and Chinese Courses Kick-off
We at the SDN Academy recognise that sometimes attending our live, online courses does not necessarily fit into your day's hectic...
Sep 23, 2020
Was kann Service Design in Organisationen leisten?
To get a hands-on learning experience and more detailed insight join the workshop with Barbara, Birgit & Linda. This article by Linda...
Sep 10, 2020
Three Perspectives from Three Leaders of the Service Design Industry
This is Service Design Doing, published in January 2018, has basically become the holy grail of the service design industry. It stands to...
Jul 1, 2020
SDN Academy launches new live sessions
We are happy to inform you that there are new courses and lectures now available on the SDN Academy Website. Join us online and get your...
Jun 1, 2020
SDN Academy Video Launch - Happy SDDay!
Do good - give back! - The SDN Academy is pleased to share with you the release of a curated collection of free online lectures and...
Mar 31, 2020
SDN Academy to offer free online lectures and mini-courses
SDN Academy to offer free lectures and mini-courses in response to the coronavirus crisis
Nov 4, 2019
Delivering a Double Punch: Back-to-Back SDN Academy Courses to Take Place in Munich
To remain at the forefront of the consistently evolving nature of business and the global challenges that leaders are facing, service...
Oct 2, 2019
Journey Mapping Course Takes the SDN’s New South African Chapter on an Educational Voyage
The Service Design Network recently announced the addition of South Africa to our chapter network and are pleased to welcome a community...
Aug 22, 2019
The SDN Academy Begins Expansion
The SDN Academy is expanding, and we're inviting the community to take part
Aug 21, 2019
New course! Service Design and Future Forecasting
Sarah Ronald and Neil Collman of UK-based service design agency Nile are bringing a new course to the SDN Academy. Course description The...
Aug 20, 2019
New course! Service Design and Implementation
The SDN Academy is pleased to welcome Dr. Tina Weisser to its trainer community, who will be providing a new training on 'Service Design...
Curious about the range of training possibilities offered by the SDN Academy?
The SDN Academy uses the resources of the foremost global community of service designers to advance your skills and your career
bottom of page